Accounts Assistant – Full Time - Job summary

Our growing company is looking for an experienced and reliable Accounts Assistant to handle the busy day to day bookkeeping for multiple client membership accounts. Working within a supportive team environment, you will be responsible for all duties relating to chasing debts in a timely fashion and all administration surrounding this. The ideal candidate will enjoy working in a demanding environment with the ability to prioritise and focus on query resolution and reducing aged debts.

Duties & responsibilities

  • Chasing outstanding debt daily via telephone and email
  • Raising or amending invoices as appropriate
  • Setting up and maintaining new member accounts
  • Log, resolve and clear member queries in a professional and timely manner
  • Identify and recommend improvements to processes for each client
  • Implement approved recommendations of processors as required
  • In collaboration with the Finance & Admin teams, help to develop the individual
client membership renewal systems to reduce overdue debts
  • Make sure the data within client membership accounts are complete and accurate
  • Maintain comprehensive, accurate and up to date records of debt chasing actions
  • Log all member complaints, compliments & feedback
  • Purchase invoice processing
  • Paying purchase invoices after gaining approvals via the approval process
  • Bank reconciliations – allocating receipts and payments
  • Resolving bank reconciliation queries
  • Sending out GC links for DD set up
  • Taking credit card payments
  • Any other ad hoc duties as required
Skills & Experience:
  • UK Driving Licence
  • Excellent verbal and written communication skills
  • IT skills, and an ability to use all Microsoft Office packages
  • Experience using Xero Accounts preferable
  • Have previous, up to date experience in Credit Control
  • Methodical and well organised
  • Work on own initiative as well as being an excellent team player
  • Be able to build good relationships with client members
  • You will be comfortable communicating with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority
  • Strong organisational and time management skills and able to prioritise tasks.
  • Strong accuracy and numerical skills with an eye for detail
  • You will need to be able to manage multiple client accounts
  • Have a positive enthusiastic and flexible attitude
  • Be able to work well under pressure
  • Experience of compiling and summarising information
  • Respond to routine customer email enquiries, in a timely manner, delivering high
quality customer service.
  • Process admin tasks
  • You are comfortable working in teams and have well-developed interpersonal
skills;
  • You must be able to work independently, follow instructions, problem solve and manage your workload.
Pay; £26,000 - £27,000 pro rata

Private Medical

Laptop

Phone

Flexible Working

Birthday Bonus

Job Type: Full-time

Pay: £26,000.00-£27,000.00 per year

Benefits

  • Company pension
  • Flexitime
  • On-site parking
  • Private medical insurance
  • Work from home
Work Location: Hybrid remote in Colchester CO6 2QB
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