Airfares Ticketing Manager

<p><strong>We re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. </strong></p> <p>The successful candidate will be responsible for the day to day management of our client's ticketing team, to include building relationships with GDS providers and driving their aviation business forward.</p> <p>The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover.</p> <p>In return, our client can offer a competitive salary up to £45k DOE (location dependent) plus benefits.</p> <p>If this role is of interest to you, please apply online.</p> <p><strong>Role of Airfares Ticketing Manager:</strong></p> <ul> <li>The main aspect of the role will be to oversee the ticket department on a daily basis.</li> <li>Queue management ensure all q s are kept up to date including: schedule changes, general, web, re-issues and q s are checked at the end of the day to ensure everything has been actioned for that day.</li> <li>Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.</li> <li>Ensure tickets/re-issues are issued within the deadlines</li> <li>TINS reports are actioned daily, along with system interfacing monitored.</li> <li>Assist with GDS Relationship at operational level.</li> <li>Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL.</li> <li>Manage ADM & ACM process from start to finish.</li> <li>In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.</li> <li>Manage relationships with E sales customers.</li> <li>Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.</li> <li>Cover the OOH emergency line as part of a rota.</li> </ul> <p><strong>Skills required for the role:</strong></p> <ul> <li>Solid worldwide travel industry knowledge</li> <li>Excellent airline and fares knowledge</li> <li>GDS proficient</li> <li>Good communication skills</li> <li>Good attention to detail</li> <li>Strong customer focus</li> <li>Project Management and analytical kills</li> </ul> <p>If you re interested in learning more about this Airfares Ticketing Manager opportunity, press the apply online button now!</p> <p>Not for you? Then please visit our website to see details of the other exciting roles we have available.</p> <p>Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contant Centre jobs</p><img src="https://www.jobg8.com/Tracking.aspx?3N3JmsbG5RkW8q33hK7orQc" width="0" height="0" />

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...