Associate Technical Application Specialist

  • We are looking for an Analyst with strong experience in AI, automation and digital productivity tools to help modernise the way our Transaction Banking Implementation team works
  • Supporting a high-performing team responsible for overseeing the onboarding of the Bank’s largest and most complex clients, the role will focus on using tools such as Microsoft Copilot, Power Automate and Power Apps to simplify processes, reduce manual effort and improve productivity and delivery efficiency
  • The successful candidate will combine strong analytical and problem-solving skills with hands-on technology capability, proactively identifying opportunities to improve existing ways of working and translating them into practical, scalable solutions

Benefits

  • A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
  • A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
  • Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
  • Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
  • Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
  • Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
  • Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
  • Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
  • Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.

Proactive continuous-improvement mindset, with curiosity and enthusiasm for emerging technologiesExperience translating improvement opportunities into practical, scalable solutions that reduce manual effort and improve productivityStrong proficiency in Excel and Microsoft 365 productivity toolsStrong analytical and problem-solving skills, with the ability to identify and simplify inefficient processesAdvanced, hands-on experience using AI and automation tools, including Microsoft Copilot Studio, Power Automate, Power BI and broader Microsoft 365 ecosystemStrong awareness of risk, controls and data considerations when implementing new ways of workingExcellent communication and stakeholder management skills across business and technology teamsAbility to work effectively in a fast-paced, complex delivery environment, managing multiple priorities with strong attention to detailWe know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to applyExperience within banking, financial services, Transaction Banking, client implementation or onboardingPractical experience applying generative AI to business processes or operational workflowsKnowledge of process mapping, workflow redesign, Lean or continuous-improvement methodologiesExperience creating MI, dashboards and data visualisationsUnderstanding of AI governance, data privacy, information security and operational riskExperience supporting change adoption, including training and embedding new tools and processes

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