Bakery Assistant - Despatch

Role Profile
Function – Despatch
Title – Bakery Assistant


Job Statement
The Bakery Assistant in Despatch is responsible for ensuring orders are picked correctly, safely and in a timely fashion. They will follow all health and safety and food safety regulations and highlight any issues immediately.


Task
• Accurately case picking according to customer orders.
• Ensure all picked items match the correct quantity and product specifications.
• Handle cases with care to prevent damage and maintain quality.
• Follow health and safety, hygiene, and food safety regulations at all times.
• Operate warehouse equipment (pallet trucks, hand scanners etc.) safely and efficiently.
• Work closely with the despatch team to ensure timely order completion.
• Assist with stock replenishment, rotation, and general housekeeping.
• Report any discrepancies, damaged goods, or shortages to the despatch L3 or FLM.
• Meet daily performance targets while maintaining high accuracy levels.


Skill


Essential:
• Previous experience in a warehouse or picking/packing role
• Basic numeracy and literacy skills
• Ability to follow instructions and work to deadlines
• Good attention to detail and accuracy
• Knowledge of food safety and hygiene practices


Desirable:
• Experience in a food distribution environment
• Familiarity with using handheld scanners or warehouse management systems
• Forklift or pallet truck experience (if applicable)


Behaviour

  • Team Player – Works well with colleagues to ensure efficient warehouse operations
  • Reliable & Punctual – Consistently on time and dependable
  • Physically Fit – Capable of standing, walking, and lifting throughout the shift
  • Proactive & Adaptable – Able to work under pressure and adapt to changing priorities
  • Positive Attitude – Approaches tasks with enthusiasm and a strong work ethic
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