Job overview

We have an exciting opportunity to join our busy North West Ventilation Unit administration team and are looking for a Full Time Waiting List Coordinator.

The successful applicant will need to have a keen eye for detail, work well under stress and be able to adapt to an ever-changing priority workload.

The role is fast-paced and excellent organisational skills are essential. You must be confident and work well on your own and also alongside our friendly, hard-working and fun team. We offer a rewarding role that includes challenge, being part of a hard-working team, purpose, and value.

You will be supported by a strong management structure, receive appraisals and training opportunities with the encouragement and support for your ongoing development.

If you are adaptable, able to work both independently and as part of a team then this job could be for you and we look forward to receiving your application.

*Due to the high response this post may attract, candidates are advised to submit applications early to avoid disappointment as we reserve the right to close the vacancy at the first 50 applicants*

We strongly advise that you read the Job Description and Person Spec thoroughly to assess fully whether or not you have the skill set and essential criteria to fulfil the above the role. If you have recently applied for the above role and not been invited to an interview it is highly unlikely that we will be processing your application beyond the shortlisting stage.

Main duties of the job

The post holder will be responsible for providing an efficient and high quality service to support the Long Term Ventilation Service waiting list in the management of booking and scheduling all outpatient appointments, ensuring that standards are met in line with the requirements of the Trust access policy.

• Responsible for providing efficient and high quality administrative support.
• Liaising with consultants with regards to additions to clinic lists and any list changes. Responsible for ensuring all NWVU clinics are constructed to maximise utilisation, reporting any capacity issues to the management team.
• To attend relevant meetings as and when required
• Liaising with patients who may wish to cancel/reschedule their appointments .
• Responsible for ensuring any relevant investigations and diagnostic tests are available for patients

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification:

Knowledge

Essential

• Familiarity with waiting list administrative procedures and policy issues

Desirable

• Use of HIVE
• Understanding of medical terminology
• RTT pathway
• Knowledge of Caldicott Guidelines and data

Experience

Essential

• Previous waiting list management experience
• Experience of work in an acute hospital setting
• Experience of dealing with members of the public
• Working as part of a team

Desirable

• Experience of working directly with Consultant staff

Qualifications

Essential

• Educated to GCSE level or equivalent experience

Desirable

• Previous NHS Experience