Casual Steward - London

Casual Steward - London

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Steward at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual Steward are:

Salary: 12.71 per hour + service charge

Pension scheme with company contributions

50% discount in all our restaurants and Spa's across our properties

Team member and Friends & Family rates across our properties

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Complimentary laundry

Free meals on duty

Recommend a Friend incentive

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual Steward, to join our Stewarding Department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Casual Steward, your main duties and expectations for the role will include:

To be in correct uniform and ready to work at least 15 minutes before the shift begins.

To assist during set-up of rooms, lunches, dinners and bars.

Greets, receives guests during drinks receptions, bar service and table service.

Serve Food & Beverage to guests.

Closely monitors the quality of food and beverage service to ensure a consistently high standard.

You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.

We are ...

Best Employer for 2021 at Springboard's Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers' Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Casual Steward role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

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