Charles River Investment Management System (CRIMS) Business Analyst /Product Analyst

Company description:

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025

Job description:

Role Title: Charles River Investment Management System (CRIMS) Business Analyst/ Product Analyst

Division: Rathbones Asset Management

Location: London

Contract: Permanent 

Working pattern: Hybrid

About the Role

In this role you will be part of the Business Delivery Change team and will be the go-to person for the analysis, design and delivery of change initiatives relating to the Charles River Investment Management System (CRIMS).

Rathbones Asset Management is a growing business, supported by a clear strategy and an ambition to continue scaling. Key to achieving this is the effective delivery of strategic change, automation and operational efficiency. This role plays an important part in ensuring the CRIMS platform continues to evolve to support business needs.

As an internal CRIMS SME, you will have a great level autonomy and have the opportunity to manage a wide portfolio of work.

What you’ll be responsible for

  • Proactively delivering system enhancements, configuration changes, workflow improvements and defect-related change that improve system effectiveness and support business objectives.
  • Operate independently and manage change through the full delivery lifecycle, from analysis and design through to implementation and release.
  • While BAU application support for CRIMS is provided by Group IT, this role provides dedicated business and system expertise within RAM to enable effective change delivery across the platform.
  • Using SQL to interrogate data sets, validate outputs and support change delivery
  • Working with technology architecture teams and external vendors on system or infrastructure-related change, with an understanding of integrations, data flows and downstream impacts.
  • Support testing and release activities, including test planning, execution, defect management and post-implementation support.
  • Confidently manage stakeholders and to translate complex technical concepts into clear, business-focused outcomes.

About you

If you meet some of these criteria and are excited about the role, we encourage you to apply

  • Significant experience working on Charles River Investment Management System (CRIMS) in a Business Analyst, Change Delivery, or Front Office Support capacity.
  • Hands-on experience configuring and maintaining CRIMS, including building and implementing changes directly within the system (e.g. Manager Workbench updates, workspace views, user group configuration and permission changes)
  • Demonstrable experience delivering system or technology change within a regulated financial services or asset management environment.
  • Strong understanding of investment management workflows and operating models across Front, Middle and Back Office functions.
  • Ability to operate independently and manage change through the full delivery lifecycle, from analysis and design through to implementation and release.
  • Strong data analysis skills, including working knowledge of SQL
  • Experience working with technology architecture teams and external vendors on system or infrastructure-related change, with an understanding of integrations, data flows and downstream impacts.
  • Solution-oriented mindset, with the ability to analyse problems and identify practical, effective change solutions.
  • Strong stakeholder management and communication skills, with the ability to translate complex technical concepts into clear, business-focused outcomes.
  • Understanding of outsourced service models and how to deliver system and process change in conjunction with third-party providers.

We offer:

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

· A company pension - 9% non-contributory or 10% if you contribute 5%

· Private medical insurance – Individual on joining, family after 1 year’s service

· Life assurance - 8 x salary

· Income protection – 75 % salary

· Company share scheme

· Flexible holidays – purchase up to 5 additional days

· Discretionary bonus

· Green Car Scheme

· Family friendly policies – enhanced family leave for parents & carers

· Study support – study days and funding for courses and qualifications

· Season travel ticket loans

· Volunteering days

· Gym discounts

· Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

· Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.

· Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. 

· The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:


- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.

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