Client Advisor

September 11, 2026

We are seeking a talented individual to join Marsh Commercial in Bristol. This is a hybrid role that has a requirement of working at least four days a week in the office. The role: Client Advisor We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products. For this position we are happy to consider those with either personal lines or commercial insurance experience, as well as those with a background within customer service / administration who are looking to begin an exciting career with the world's largest insurance broker. If successful you’ll be provided with a first-class induction, as well as be given the opportunity to attain chartered insurance qualifications. Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented. We will rely on you to:<ul><li>Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards</li><li>Ensure timely completion of all set tasks ensuring client satisfaction at all times</li><li>Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks</li><li>Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients</li><li>Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments</li></ul> What you need to have: <ul><li>Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education</li><li>Ability to remain calm under pressure and be able to work flexibly when required</li><li>Excellent organisational skills with the ability to manage multiple enquiries simultaneously</li><li>Have experience utilising the Microsoft Office suite and similar products</li></ul> What makes you stand out:<ul><li>A desire for a long-term career within the insurance industry</li><li>1 + years’ experience within insurance, this can be from either personal lines or within commercial insurance</li><li>A thirst for learning and the opportunity to study for further insurance related qualifications</li></ul> Why join our team:<ul><li>We help you be your best through professional development opportunities, interesting work and supportive leaders.</li><li>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</li><li>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</li></ul>

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