Collections Executive

Collections Executive – Fully Remote - £180 Per Day - Initial 3 month contract

Davies are currently supporting a Financial Services firm who are looking to bring in a team of contractors to support their Collections team within Motor Finance. This is an opportunity to make a real difference, supporting customers with empathy and care while working in a fast-paced, dynamic environment.
The Details

  • Start date: 5th / 12th January 2026
  • Contract length: Initial 3 months
  • Day rate: £180 per day (Inside IR35, via umbrella company)
  • Location: Fully remote
  • Hours: Monday to Friday 8am-6pm (8-4/10-6), Saturday 9am-1pm (once per month)
What You’ll Be Doing
  • Speaking with customers by phone (inbound and outbound) and email to understand their circumstances by conducting affordability assessments to determine a suitable and sustainable solution.
  • Identifying and assisting vulnerable customers, referring them to specialist teams when appropriate.
  • Maintaining accurate records using collections software.
  • Handling and escalating complaints in line with processes.
What We’re Looking For
  • Experience within a collections environment for a Motor Finance business (this is essential).
  • Excellent communication and listening skills, with the ability to show real empathy.
  • Resilience and professionalism when managing sensitive conversations.
  • A proactive, positive attitude with the ability to thrive in a fast-paced environment.
Collections Executive – Fully Remote - £180 Per Day - Initial 3 month contract Experience: 1 year required
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