The role of a Developer for the corporate office of Express Employment International is a sales focused position and is to ensure Franchisee success with This is achieved through managing multi-location territories, monitoring sales, and supporting each franchise through coaching and training. Developers will use motivational programs and corporate-sponsored resources and tools to assist Franchisees with improving their gross margin dollar and client count. A Developer serves as a liaison between Express Employment International (EEI) and the Express Franchisees and their internal staff. They will assess readiness for the Franchisee to expand their business into other territories or via expanded business verticals.

Additionally, Developers will:

• Ensure legal and ethical operation of all franchise offices by visiting each of their assigned offices on a bi-annual basis and address any deviations from the Franchise Agreement or inappropriate/ineffective business practices.
• Attend annual company events such as ILC (International Leadership Conference), SalesSummit, Sales Rally, Developer Roundtable, and other events as required.
• Participate in the Professional Development - Developer Enrichment Program

This is a remote position. However, candidates must live within a reasonable commuting distance of a major airport, as the role requires travel up to 50% of the time. Territory may be in-state or multi-state, depending on business needs.

RESPONSIBILITIES

Goal Prioritization

• Able to uncover and clearly define each franchisee’s goal and create action plans to support those goals
• Understand key business goals and tools and find ways to align franchisee goals with greater organizational goals
• Have clear and influential conversations with franchisees when goals or minimum operating standards are not being met
• Ability to motivate self and others to achieve goals and overcome obstacles, including negativity and setbacks

Business Knowledge and Financial Acumen

• Deep understanding of sales and staffing
• Continuously seeks industry and market trends, including regionally specific employment changes
• Stays informed of Express changes and new and updated resources, including systems and support tools
• Able to think critically, uses resources including reporting to identify roadblocks and create collaborative solutions that meet the franchisees needs
• Understand entrepreneur’s mindset, investment, and risksto meet franchisees at their level of development, and use persuasion to encourage their continuous growth

Influence

• Has excellent listening skills and uses questions to gain a deep understanding of each franchisee and their specific goals and needs
• Establish and maintain professional relationships for clear and open communication
• Maintains high levels of trust through maintaining confidentially, providing accurate information, and communicating directly and honestly
• Understands the needs and limitations of franchisees, using good judgment to meet franchisees at their level of development, and use persuasion to encourage their continuous growth

People Development

• Able to develop sales skills and staffing knowledge in others, cultivating independence and self-reliance
• Supports and teaches franchisees how to hire and develop of their internal teams
• Able to think strategically, using business knowledge and influence to create strategic plans for the region and each franchisee
• Able to adapt coaching style to meet different personalities and learning styles, using strategies to develop people while also cultivating their competence and confidence in their abilities

EDUCATION & EXPERIENCE QUALIFICATIONS

• Bachelor’s Degree + 10 years of sales experience with a staffing organization required
• High School Diploma + 15 years of sales experience with a staffing organization in lieu of the Bachelor’s Degree
• CSP, PHR/SPHR, SHRM-CP/SHRM-SCP strongly preferred

KNOWLEDGE, SKILLS, OR ABILITIES

• Ability to effectively support a multi-location territory; effective selling, coaching, and negotiating
• Excellent written ad verbal skills; Understanding of the financial components of a business unit including P&L, effective pricing, forecasting, and negotiating
• Outstanding problem-solving skills to make effective and appropriate decisions.
• Must have influential abilities; Ability to flex leadership, teaching, and coaching styles based on the audience, market, and nee
• Solid multi-tasking and prioritization skills; can lead and motivate both sales and operations team

Not sure you meet every requirement? Apply anyway!

At Express, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents—because we know that’s what makes us stronger together. If you're excited about the role, we’re excited to hear from you.

Express Employment International supports Express Employment Professionals franchises and related brands. The Express franchise brand is an industry-leading, international staffing company with more than 870 franchise locations in the U.S., Canada, South Africa, Australia, and New Zealand.

Headquartered in Oklahoma City, our corporate team is committed to empowering franchisees by providing world-class support, training, and strategic guidance through a unified global network.

Our mission is to professionally market and provide quality human resource solutions through an international franchising network—benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve.

Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.