Customer Delivery Driver

Job Description

What you'll be doing

  • Being the face of Sainsbury's at every doorstep you deliver to, making them feel valued through a thoughtful, friendly and helpful delivery service
  • Driving a 3.5 tonne refrigerated van to deliver groceries to our customers on time and in great condition
  • Completing checks to make sure the van is roadworthy, clean and organised, and that customers' shopping is secure before setting off
  • Following planned routes and driving safely in a variety of locations, traffic, weather and road conditions
  • Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts or longer walks from the van
  • Communicating brilliant with customers, including keeping them informed of any delays, dealing with customer queries and any changes to their order
  • When not out making deliveries, you may need to help across the store as needed

What it takes to be part of our team
  • Friendly and welcoming, with a genuine enthusiasm for helping customers and takes pride in providing the best doorstep experience
  • Comfortable driving a larger vehicle safely in different locations, from busy residential streets and city centres to narrow country lanes
  • Comfortable working in a fast-paced, physical and high-energy environment, including repeatedly moving shopping containers weighing up to 15kg
  • Able to use initiative, solve problems and make safe decisions while out on the road
  • Enjoys both working independently while also thriving as part of the wider store team
  • Flexibility and willingness to work across the store and take on new challenges
  • Open to learning, developing and trying new things to improve our service
  • Confident learning to use route and delivery technology


Supporting you at work and beyond

We offer our colleagues a wide range of rewards and provide competitive benefits:
  • Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
  • Holiday entitlement - based on the hours you work
  • Enhanced Family Leave - Maternity, Paternity, Adoption and more
  • Pension and life cover - we'll match between 4-7.5% of your pension contributions and up to 6x life cover
  • Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
  • Other Retail savings - discounts on eating out, holidays and at other retailers
  • Physical wellbeing - cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
  • Mental wellbeing - 24/7 access to our Employee Assistance Programme and Online wellbeing platform
  • Financial support - interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources


Responsibilities

Working in our stores

We're proud that our stores have been at the heart of the communities they serve for over 150 years,

united by a shared passion for food and putting customers first. As a Customer Delivery Driver, you'll be the special ingredient that delivers customer orders straight to their doorsteps, along with energy, warmth and care, embracing our commitment to give our customers everything they choose to shop online with Sainsbury's for, day in day out.

Important checks before you apply
  • You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it
  • You will complete an online driving risk assessment as part of your interview and, if you're successful, there'll be a driving assessment when you join us
  • You must have Right to Work eligibility in the UK
  • Sainsbury's has created a safer driving environment by installing in-cab AI cameras that monitor driver behaviour and help ensure compliance with road laws and defensive-driving standards to protect drivers and other road users


Qualifications

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for careers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...