Customer Service Call Handler

We are currently recruiting for a Remote Customer Service Assistant to join a growing organisation on a fully remote basis.

This is an excellent opportunity for confident communicators who enjoy speaking with customers, maintaining accurate records, and working independently from home. The role combines outbound calling activity with data administration duties, offering a varied and engaging working day.

  • £18.00 per hour
  • Fully remote working
  • 9-hour shifts
  • 9:00am start
  • Minimum of 5 days per week
  • Rotating shifts acrossMonday to Sunday

The Role

As a Remote Customer Service Assistant, your responsibilities will include:

  • Making outbound calls
  • Speaking professionally with customers and contacts
  • Accurately recording information and updating records
  • Managing administrative and data entry tasks
  • Following structured processes and procedures
  • Maintaining high levels of accuracy and attention to detail
  • Working independently while meeting daily performance expectations

Full system training and access to the required software will be provided.

Candidate Requirements

To be considered, applicants should have experience in one or more of the following areas:

  • Outbound calling
  • Customer service
  • Contact centre environments
  • Data entry
  • Administration
  • Appointment setting
  • Other customer-facing or transferable experience

Language Requirement

Applicants must speak fluent English and at least one of the following languages:

  • French
  • Portuguese
  • Spanish
  • Italian

Please ensure relevant language skills are clearly detailed on your CV, or in your email response.

Remote Working Requirements

As this is a fully remote opportunity, candidates must have:

  • Your own laptop or desktop computer
  • Your own mobile phone
  • A reliable internet connection
  • A suitable home-working environment
  • The ability to work independently with minimal supervision

What We're Looking For

Successful applicants will be:

  • Professional and confident communicators
  • Organised and self-motivated
  • Comfortable speaking with customers over the phone
  • Accurate when entering and managing data
  • Reliable and able to work to targets and deadlines
  • Confident using computer systems and software

If you are interested and would like to be considered, then please respond to this email. They are looking at hiring asap!


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