Customer Service Expert

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, youve found the right place. Theres a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a students academic future with their finances! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview Role: Customer Service Specialist Site: WORK FROM HOME - UK Based Start Date: 10th and 17th August 2026 Contract: Permanent Hours : 40 hours per week . Campaign opening hours are 8am and 7pm Monday to Friday and no weekend work . Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work . This role is fulltime and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days remote classroom-based training 9am-6pm with nesting for 10 days after training on schedule. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert,National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity : DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now theres a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively Salary: GBP 20000 - 24000 per year

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