Data Insight Manager

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Description

We\'re seeking a skilled and collaborative Data insights Manager to join our team and play a key role in our data-driven journey. You\'ll work closely with cross‑functional teams to identify critical business challenges, leverage advanced analytics and AI to solve them, and ultimately drive innovation throughout Merseyrail.

Application Deadline: 9 November 2025

Department: Finance and Transformation

Location: Rail House

Compensation: £50,000 / year

Contact: Thomas Philip, Solution Architect – tphilip@merseyrail.org

Key Responsibilities

  • Partner with departments across the business to identify key challenges and opportunities, then design and deploy solutions to address them.
  • Champion and promote the use of AI across the business, leading proof‑of‑concept initiatives and demonstrating its potential.
  • Develop and maintain user‑friendly BI tools and dashboards, transforming raw data into actionable insights for informed decision‑making.
  • Collaborate with colleagues to ensure data quality and integrity throughout the organisation.
  • Extract, transform, and load data from various sources into BI applications.
  • Own the design, development, and maintenance of metrics, reports, analyses, and dashboards for key business decisions.
  • Continuously learn and experiment with new technologies and methodologies, sharing your knowledge with the team.
  • Deliver training and support for internal users on newly developed applications.
  • Analyse current workflows and applications to find opportunities for optimisation and maximise value.
  • Assist the Solutions Architect with additional tasks as needed.

Skills, Knowledge & Expertise

  • Minimum of 5 years working in a related role.
  • Experience with databases such as SQL & Oracle.
  • Experience using BI tools such as Power BI, Qlik Sense, or similar.
  • Experience designing and developing dashboards for desktop and mobile.
  • Experience architecting BI solutions for finance, sales, marketing, procurement, and HR.
  • Experience sourcing data from disparate systems with a good understanding of data models and ETL procedures.
  • Full understanding of data quality, cleansing, and transformation processes.
  • Ability to write complicated yet efficient SQL queries and stored procedures.
  • Experience implementing BI projects, especially in scorecards, KPIs, reports & dashboards.
  • Enthusiastic about learning large and complex systems.
  • Proven delivery of user‑friendly applications.
  • Detail‑oriented with strong organisational, analytical and communication skills.
  • Results‑driven with the ability to take initiatives and handle multiple tasks with shifting priorities.
  • Excellent problem‑solving skills, logical process thinking and end‑to‑end system concepts.
  • Creative solutions to complex problems.
  • Basic project management skills to plan and execute data‑related projects.

Job Benefits

  • Final salary pension scheme.
  • Free staff travel on the network – unlimited free travel on Transport UK train operators and Northern Rail.
  • 75% discount on other train services across the UK, expanding to Europe after one year of service.
  • Family rail travel – partnership and dependants can also benefit from rail travel passes.
  • Health Shield membership – access discounted health and holistic care services.
  • Access to GP Anytime – face‑to‑face with a qualified GP whenever needed.
  • Hapi‑benefits portal – savings on shopping, lifestyle and holidays.
  • Employee achievement and long‑service awards.
  • Hybrid working arrangement.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Transportation/Trucking/Railroad

#J-18808-Ljbffr Salary: GBP 50000 per year Experience: 5 years required
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