Join Barclays as a UX Experience Specialist

At Barclays, we're committed to creating intuitive, engaging and customer-centred experiences that make a real difference. As a UX Experience Specialist, you will collaborate closely with Product Owners and cross-functional technical teams throughout the product development lifecycle, helping to bring product visions to life through exceptional user experiences.

Leveraging your expertise in user experience design and your understanding of Barclays' technology landscape, you will play a key role in translating product roadmaps into seamless, effective and accessible digital solutions. Working at the intersection of customer needs, business objectives and technology, you will help shape innovative experiences that deliver value for our customers while supporting the bank's strategic goals.

This is an exciting opportunity to influence the design of products used by millions, working within agile teams to create experiences that are both impactful and meaningful.

To be successful as a UX Experience Specialist you should have experience with;

• Ability to leverage AI-powered design tools to rapidly generate, iterate, and validate high-fidelity prototypes, user flows, and experience concepts at speed and scale.
• Deep expertise in designing end-to-end digital experiences, persona-based workflows, and customer journeys across complex data and technology ecosystems.
• Ability to partner directly with users across Business Units, including senior business leaders, to understand needs, pain points, and desired outcomes, translating them into intuitive and impactful Marketplace experiences.

Some other highly valued skills may include

• Understanding of Data Products, Data Governance, Metadata Management, Semantic Layer concepts, Data Marketplace platforms, and AI/Agentic consumption patterns.\
• Ability to rapidly absorb, assess, and apply industry trends, emerging technologies, and UX best practices to continuously improve Marketplace experiences.
• Experience working closely with Product Owners, Engineers, Data Teams, Business Engagement Leads, and Leadership stakeholders to align vision, priorities, and delivery outcomes.
• Comfort with agile methodologies and terminology to enable fast, iterative product development

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role will be based in London Canary Wharf.

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.