Document Production Operator (Dayshift and Evening positions)
Job Description
I am looking to recruit three full time remote DP Operators to work the following shifts
\ \9.30am-5.30pm
\ \10am-6pm
\ \5pm-1am
\ \Key tasks and responsibilities (a broad but not exhaustive list)
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• Transcribe, create, rebrand, format and amend emails, correspondence, attendance and meeting notes, documents, reports, billing narratives and mail merges
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• Prepare electronic engrossments, to include all ancillary documentation and diagrams
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• Create and amend PowerPoint/Visio/Jigsaw presentations, organisational and structure charts, step diagrams and family trees
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• Create, format and amend marketing documentation such as team sheets, seminar slides and pitches
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• Create, format, hyperlink and edit Excel spreadsheets, pivot charts, graphs and data formulas
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• Create, amend, compress, rename, hyperlink, redact and convert pdf documents, bundles, binders and fillable forms
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• Electronically date and sign documents
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• Prepare comparisons of Word, PowerPoint and Excel documents
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• Prepare and protect zipped folders of documents
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• Create, format and amend the Firm’s Policy documents, working closely with the Heads of each Business Support and Practice area
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• Create, format, amend and rebrand the Firm’s template and precedent library
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• Prepare and amend forms using Evo and Lexis Smart Forms
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• Enter client and intermediary data into InterAction, ensuring that the necessary proxy access has been granted, creating marketing lists where necessary
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• At the direction of the Client Document Specialist Lead, participate in software testing for Innovation and Technology and IT to ensure potential software purchases are rigorously vetted
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• Independently and at the direction of the Client Document Executive Lead, participate in any new or refreshed IT training sessions to ensure that all technical skills remain honed
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• Ensure documents are formatted in the Firm’s branding and house style and in line with existing systems and procedures
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• Proofread and review documents to ensure accuracy and consistency in adhering to the Firm’s house style
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• Use available systems and processes to ensure work is prioritised correctly and completed effectively
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• Ensure tasks are completed within the required timescales and to the highest standards
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• Collaborate with colleagues to break down larger tasks to achieve a quicker turnaround
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• Liaise with the internal client and the team, as appropriate, in relation to document production queries
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• Build solid relationships with and provide regular updates to service users on the progress of tasks
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• Support and help Partners, fee earners and other team members by sharing system and best practice knowledge, ensuring continuous skills development
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Other duties and responsibilities
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• Trouble-shooting IT issues for fee earners and providing document specialist support on software for users
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• Collaborate with CDS colleagues, both proactively and at the request of the Client Document Specialist Lead and Evening Supervisor where applicable
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• Completion of a monthly log of jobs undertaken
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• Working effectively with other legal and business resource teams as required
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• Any other duties as reasonably requested by the Client Document Specialist Lead or the Head of Internal Client Services
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