Executive - Customer Management

Overview

Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.

Responsibilities

  • Deliver timely and efficient support according to customer requirements and SLA
  • Responsible for the care, accuracy, confidentiality, security and maintenance of information
  • Adhere to all policies, processes and business rules
  • Manage follow up enquires and administration

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We\\\'re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We\\\'re committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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Common Interview Questions And Answers

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