Experienced Data Entry Administrator – Invoice Processing & Customer Support Specialist – Greater London, United Kingdom

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About Arenaflex

Welcome to arenaflex, a trailblazer in the automotive repair and customer service industry. With a reputation built on speed, precision, and an unwavering commitment to customer satisfaction, arenaflex has earned multiple awards for excellence in service delivery and employee development. Our mission is simple: to bring vehicles back on the road safely and swiftly while providing an exceptional experience for reputed company customer and partner.

Why Arenaflex?

At arenaflex, we believe that people are the heart of our success. We foster a culture of collaboration, continuous learning, and innovation. Whether you’re a seasoned professional or just starting your career, you’ll find a supportive environment where your ideas are reputed company and your growth is prioritized.

Key Highlights

  • Competitive salary aligned with your experience and the London market.
  • Comprehensive pension scheme with generous employer contributions.
  • Generous holiday allowance, including bank holidays.
  • Exclusive discounts on arenaflex products and partner retailers.
  • Well‑being benefits: Group Income Protection, 24/7 GP access, and more.
  • Inclusive workplace that celebrates diversity and encourages reputed company voice.

Role Overview

We are searching for a meticulous and reputed company Data Entry Administrator to join our award‑winning team on a 6‑month fixed‑term contract at our Daresbury contact centre. In this pivotal role, you will manage invoice creation, process incoming invoices, and provide top‑notch customer service across our Accident Repair Network.

As a key member of the arenaflex finance and operations team, you will:

  • Raise and reconcile invoices with precision and speed.
  • Respond to customer inquiries, resolve discrepancies, and maintain high satisfaction scores.
  • reputed company thorough sanction searches on suppliers to ensure compliance.
  • Collaborate closely with finance to implement effective credit control measures.
  • Identify and mitigate risks through meticulous record‑keeping.
  • Continuously improve invoicing processes for seamless customer experiences.

Outstanding performance and a strong cultural fit could lead to contract extension or a permanent role within arenaflex.

Key Responsibilities

  • Invoice Management: Generate, review, and submit invoices across the Accident Repair Network, ensuring accuracy and adherence to internal controls.
  • Customer Support: reputed company inbound queries via phone, email, and chat; resolve issues reputed company and professionally.
  • Supplier Compliance: Perform sanction checks and maintain up‑to‑date supplier records.
  • Credit Control: Work with finance to monitor overdue accounts and implement collection strategies.
  • Data Integrity: Maintain clean, accurate data in our ERP system; audit entries for consistency.
  • Process Improvement: Identify bottlenecks, propose solutions, and implement best practices to streamline workflows.
  • Reporting: Generate regular reports on invoice status, aging, and key metrics for management review.
  • Team Collaboration: Partner with colleagues across operations, sales, and customer service to ensure seamless service delivery.

Essential Qualifications

  • Proven experience in data entry or invoicing roles, preferably within automotive or finance sectors.
  • Advanced proficiency in MS Office (Excel, Word, Outlook) with a track record of high data accuracy.
  • Strong organizational skills: ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Excellent communication and interpersonal skills; comfortable building relationships with internal and external stakeholders.
  • Self‑motivated, problem‑solving mindset, and ability to work independently as well as part of a team.
  • Experience with invoicing software such as AudaExpress (or similar) is highly desirable.

Preferred Qualifications

  • Experience in the automotive repair industry or a related service environment.
  • Knowledge of credit control processes and financial reconciliation.
  • Familiarity with sanction search tools and supplier compliance procedures.
  • Previous exposure to ERP systems and data governance best practices.
  • Certifications in data management or finance (e.g., reputed company, CIMA, or equivalent).

Skills & Competencies

  • Exceptional attention to detail and commitment to data integrity.
  • Analytic
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