Flagship Store Manager – Opticians

Contract: Full-time
Shift pattern: Various shifts available
Salary: £40,000 - £50,000 DOE
Recruitment Partner: Laura Bradley (laura.bradley@boots.com)

About the role

As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer.

With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. You will

  • Empower your team to nurture customer relationships to deliver sales through service.
  • Inspire your team daily to deliver exceptional results
  • Create a thriving store environment
  • Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
  • Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability. 
  • Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance
  • Develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.
  • Experience leading a large team within a retail setting

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
  • Experience working within a clinical or Optical environment
  • Experience leading a team within a customer facing setting

Our benefits
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Clinical and Non-Clinical Career development opportunities
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...