About us

It’s an important time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we’re shaping the future of tertiary education for a global, technology-driven economy – rooted in London.

Professional and technical education has been central to LSBU Group’s mission since our founding in 1892. Today, as London’s first integrated tertiary education group, we continue to lead the way on learner-centred, skills-focused education.

Comprising London South Bank University, South Bank Colleges and South Bank Academies, connectivity lies at the heart of all we do.

Since 2019, LSBU Group has grown beyond its three founding institutions to form a powerful network of learners, staff, alumni, employers and policymakers – united in our mission: to challenge social and economic inequalities through applied education, insight and partnership.

We are a powerhouse for inclusive education, enterprise and economic growth, connecting potential to opportunity and enabling people to thrive. Our Group network enables us to create learning pathways and connect people and organisations. This ensures learners are supported through the education system to achieve their full potential and can contribute their skills and energies locally and to wider society.

Our new strategy, Connecting, sets out a bold, ambitious vision for LSBU Group and it’s developed in collaboration with colleagues, student groups, partners and stakeholders.

Focused on delivering good jobs for all our learners, we are proud to be employer and skills led, delivering excellent professional and technical teaching which supports future talent and careers to deliver impact for London and beyond.

Working for us

Turning passion into purpose

Our ambition is to create educational pathways that empower people of all backgrounds and talents to realise their aspirations, add to the knowledge base, and contribute their skills and drive to wider society.

To realise our ambition, we need people with energy, courage and imagination, who are enthused by our vision and recognise our values as theirs; people who bring ideas to enrich our approach to learning, research and innovation; collaborative people who love creating and spreading knowledge; brilliant people who seek growth and yearn to make a positive, personal difference.

At LSBU Group, you will get to contribute to a vibrant and dynamic culture, which is fuelled by purpose, built around people, and is genuinely diverse. You will be trusted and recognised for your unique contribution.

You will be part of a great team, turning your passion into purpose.

The role

An exciting opportunity has arisen for a Graduate Learning Resources and Skills Advisor at London South Bank University (LSBU) Southwark Campus.

This is a developmental post running over a 2-year fixed-term period, contributing to the delivery of library services, student customer services, and IT support.

The post is suitable for new graduates interested in a career in higher education, libraries, or IT support. Postholder will spend several months working with each team across our Customer Service department based in the library at LSBU’s Southwark campus. They will use the experience and knowledge they gain to contribute to the continuous improvement of LSCS services.

Alongside colleagues in the Customer Services Team, they will assist library users in finding materials, answer student enquiries and ensure the library environment is conducive to study including reshelving items.

This post will provide holders with the skills and experience to assume roles across the higher education, library and IT support sectors and will benefit from an in-house staff development programme. They will also have the opportunity to study for a qualification during their employment, selected from a range of relevant qualifications.

The training aspect of this post will also include the opportunity to attend presentations and learning events on the other areas of LSCS’s work – study skills and digital skills training, archives and open access provision, acquisitions, and library systems; to take part in external library visits and learning events in the HE/FE sector; and will include paid for membership of CILIP (Chartered Institute of Library and Info Professionals) during the period of your post.

Reporting to the Staff Development Team Leader this post offers an opportunity to work with colleagues across LSCS and the wider University.

We are looking for an enthusiastic customer service professional with excellent communication, IT, and teamwork skills to join our team.

A full list of key responsibilities and the required skills and experience for this role can be found on the attached Candidate Pack.

We operate flexitime with core hours on weekdays.

The working pattern for this post is Monday to Friday and includes regular early morning duties starting at 8:20am, together with one evening duty until 7:00pm each week during term time.

Benefits

As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days days per annum, professional development opportunities and flexible working.

The closing date for applications is Tuesday 13th October 2026 23.59 pm.

Interview/assessment: week commencing 26th October.

• Exact dates for interviews will be confirmed closer to the time.

This role is not eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack attached.