Head Waiter/Waitress

Head Waiter/waitress


About Pyro

A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.

Role Overview

As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.

Salary: Up to £17 per hour (including service charge) DOE Hours: Full-time 

Key Responsibilities

  • Lead your section with confidence, delivering warm and polished service.

  • Act as a role model on the floor, setting the tone for exceptional guest experiences.

  • Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.

  • Support and coach junior team members, helping raise team standards across service.

  • Maintain pace and communication with the kitchen to keep service smooth and energetic.

  • Handle guest feedback professionally and ensure every table leaves feeling looked after.

  • Help create an atmosphere that’s upbeat, efficient and enjoyable.

What You’ll Bring

  • Experience as a senior waiter or section leader in a premium or high-volume setting.

  • Confidence in leading a section and supporting junior team members.

  • Strong product knowledge and the desire to keep learning.

  • Passion for hospitality and a team-first mindset.

  • Good communication and a calm, collected presence under pressure.


What We Offer

  • Up to £16 per p/h 

  • 5.6 weeks paid holiday (inclusive of public holidays)

  • Staff meals during shifts

  • Staff discounts and team socials

  • Opportunities to grow into supervisory or management roles

  • A dynamic, high-energy team environment

Why work with us

  • Culinary Excellence & Innovation - Work alongside Michelin-level chefs

  • Career Progression – Clear pathways and internal promotion opportunities

  • Competitive Compensation – Competitive pay and transparent tronc

  • Work-Life Balance – Respectful rota planning and fair scheduling

  • Development Opportunities – Ongoing learning and leadership exposure

  • Inclusive Culture – Diverse, welcoming, and people-first environment


Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...