[Hiring] Counsellor/Psychotherapist @Bupa

Role Description

As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe remote counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.

  • Provide high-quality counselling or brief interventions with excellent clinical outcomes.
  • Deliver comprehensive assessments and formulations to drive evidence-based interventions.
  • Offer different models of service delivery, including telephone or video consultations, based on client preference.
  • Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team.
  • Follow sessional limits based on the client’s company benefits.
  • Provide signposting or onward referrals as needed.
  • Offer ad-hoc or one-off wellbeing support and coaching.
  • Conduct one-off assessments and referral recommendations.
  • Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
  • Work autonomously within professional guidelines and Bupa’s service policies and procedures.
  • Attend regular clinical supervision and team meetings.
  • Collaborate with the operational and clinical team to improve client and employee experiences.

Qualifications

  • BACP Accredited Counsellors/Psychotherapists
  • NCPS Professional Accredited Registrants
  • UKCP Registered Psychotherapeutic Counsellors/Psychotherapists
  • 3 years of full-time post-qualification counselling experience.
  • Please note, accreditation is required at the time of application

Requirements

  • General adult mental health specialism experience.
  • Proficiency in Microsoft Systems and electronic medical record systems.
  • Ability to evaluate, plan, and prioritise workload within demanding time scales.
  • Proven customer service and client liaison experience.
  • Excellent clinical knowledge application.
  • Strong presentation and interpersonal communication skills.
  • Professional and personal drive.
  • Enthusiastic, self-motivated, and self-sufficient.
  • Rapid and decisive response capability.
  • Excellent team player.
  • Strong problem-solving skills.
  • Experience managing own caseload and working towards individual targets and outcomes.
  • Efficient diary management and time boundary maintenance.
  • High standards in written and oral communication.
  • Diverse and varied clinical experience.

Personal Characteristics

  • Well-developed communication skills.
  • Effective time management.
  • Ability to work autonomously in a busy environment.
  • Understanding of the business environment.
  • Ability to work well within a multi-disciplinary team.
  • Awareness of KPIs and ability to work in a fast-paced environment.
  • Effective diary utilisation planning within a two-week lead time.

Benefits

  • Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.
  • Enhanced pension and life insurance.
  • Support with travel costs via a season ticket loan or cycle2work.
  • Discounted access to online gym sessions.
  • Annual performance-based bonus.
  • Bupa health insurance as a benefit in kind.
  • Option to join dental insurance scheme at a discounted rate.
  • Access to our Digital GP platform on your mobile.
  • Emotional wellbeing support.
  • Access to family mental health line.
  • Financial wellbeing channels.
  • Support for carers.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...