HR Specialist (UK, Fixed Term Contract, 6 Months, Global Medical Accommodations)

Requirements

  • Experience with Microsoft Word, Excel, and PowerPoint
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  • Experience in Human Resources or related field
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  • Relevant experience providing support to employees on benefits and interacting human resources, or employee relations functions and stakeholders
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  • Highly proficient in spoken and written English (C1 CEFR)
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  • Understanding of the Equality Act
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  • Ability to travel to sites when necessary
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  • (Desirable) Experience with end-to-end ownership of major project deliverables
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  • (Desirable) Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
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  • (Desirable) Evidence of ability to work with all levels of business
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  • (Desirable) Evidence of ability to prioritize, manage and complete work/projects with tight deadlines
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  • (Desirable) Strong analytical and critical thinking skills
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  • (Desirable) Evidence of ability to build strong relationships and influence others while working in a cross functional environment
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  • (Desirable) Excellent customer service and communication skills, both verbal and in writing
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  • (Desirable) Ability to thrive in a dynamic, growing environment with minimal direct supervision

What the job involves

  • Please note this is 6 month contract role and you have to be based onsite in UK Corporate office
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  • The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations
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  • The AC will be the primary contact for the employee as they proceed through the accommodation/ workplace adjustments process
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  • This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon
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  • Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
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  • Serve as a subject matter expert on the accommodations process as well as on the Equality Act
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  • Coordinate the accommodation process and provide end-to-end case management
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  • Collaborate with Stakeholders to determine and finalize accommodation approval/denials
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  • Collaborate with leave of absence case managers
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  • Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
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  • Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
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  • Direct employees to the appropriate resource for answers
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  • Maintain a high volume case load
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  • Maintain system records to ensure accurate and timely information/documentation
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  • Adhere to internal SLAs and quality standards
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  • Provide training for employees, managers, HR and others in DLS
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  • Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
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  • Participate in other activities and projects within the DLS program
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  • Maintain regular, reliable and timely attendance
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  • Perform other duties as assigned
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  • Ability to travel as appropriate
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