Inbound Call Center Representative
Job Title: Remote Customer Receptionist (Chiropractic Marketing Agency) – Part-Time
Location: Remote (Philippines Only)
Available Shifts
We are hiring for two identical Customer Receptionist positions. The responsibilities, pay, and requirements are exactly the same—the only difference is the work schedule.Choose one of the following shifts:
Shift 1
- Monday – Friday
- 2:00 PM – 10:00 PM EST (8 hours/day)
- Monday – Friday
- 4:00 PM – 12:00 AM EST (8 hours/day)
- $500/month (paid bi-weekly)
- Performance-based bonuses for appointments booked
Role Overview
We are looking for reliable and detail-oriented Customer Receptionists to handle inbound calls, qualify potential patients using a proven script, and book them into appointments for chiropractic clinics.You will be the first point of contact for new leads, so strong communication skills and professionalism are essential.
Key Responsibilities
- Answer inbound phone calls from prospective patients
- Follow a structured script to qualify leads
- Ask the right questions to determine eligibility and intent
- Book qualified leads into the clinic's calendar
- Accurately input and update lead information in our systems
- Maintain clear and professional communication at all times
- Follow up with leads when necessary
- Fluent in English (clear speaking and understanding)
- Previous experience in customer service, call handling, or appointment setting is a plus
- Strong communication and listening skills
- Ability to follow scripts while sounding natural and confident
- Detail-oriented and organized
- Reliable high-speed internet connection
- Quality headset with a clear microphone
- Quiet working environment
- GoHighLevel (CRM & booking system)
- Google Sheets (tracking leads and appointments)
- OpenPhone (handling calls)
- Base pay: $500/month (paid bi-weekly)
- Performance bonuses for hitting appointment booking targets
- Opportunity for growth into higher-paying roles based on performance
- Someone looking for stable part-time remote work
- Strong communicators who enjoy speaking with people
- Individuals who are motivated by performance-based bonuses
- A short voice recording introducing yourself
- Your past experience (if any) in customer service or call handling
Benefits
- Flexible schedule
- Pay raise opportunities
- Work from home