IT Infrastructure Specialist - Servers & Data Continuity

Location:

Porto, PT Lisbon, PT Ledbury, GB Madrid, ES Krakow, PL Bristol, GB Lodz, PL Liverpool, GB

Function: Information Technology

Part-time or Full-time: Full-Time

Job Type: Employee

Workplace type: Remote

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.

Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.

We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.

The Server and Data Continuity Specialist is an integral part of the Server and Data Continuity Center of Expertise team and is responsible for the infrastructure scope within the server domain. Providing solutions and support to all Amcor locations in the EMEA region while also supporting locations globally where needed.

As part of the scope handled by the Server Specialist, the principal accountability of the job is to manage all or a part of the following:

• Manage the server, backup and storage environment.
• Coordinate and implement agreed and approved solutions across the region in a timely and cost-effective manner.
• Work closely with Group IT personnel both at a regional and global level to promote appropriate solutions to business problems.
• Develop, maintain and enforce standards across all Amcor sites and prepare documentation to substantiate the need for these guidelines where appropriate.
• Work with external service providers in all aspects of the projects that require external resources to implement.
• Leverage new functionality from existing systems to improve reliability and the features/functions available to the business and develop a business case and implementation plan.

The above list is not exhaustive but represents the main responsibilities expected of the role holder. In addition to the above, the role holder will be expected to undertake all reasonable tasks as requested.

Key Job Accountabilities

• Management of tickets and tasks assigned to server support in EMEA, to ensure an effective level of support.
• Be a key player of the global IT infrastructure team to ensure a stable and efficient server and backup environment.
• Responsible for the implementation, configuration, management and monitoring of server and backup infrastructures.
• Setup of standardized systems monitoring across all EMEA sites.
• Diagnose and troubleshoot server-related issues.
• Provide 3rd level support and act as subject matter expert, providing recommendations in areas of server, backup and storage.
• Collaborate and work closely with other members of the global IT infrastructure team.
• Plan, manage and participate in local, regional and global infrastructure projects.
• Maintain and improve the server, backup, and storage environments.
• Adhere to Infrastructure Service Delivery methodologies and Enterprise Architecture global standards.
• Management of general server and Data Continuity related documentation and knowledge base.

The above list is not exhaustive but represents the main accountabilities expected of the role holder. In addition to the above, the role holder will be expected to undertake all reasonable tasks as requested.

Qualifications/Requirements

• Bachelor’s degree in computer science or equivalent experience/studies.
• Minimum of 5 years experience in a technical IT environment.
• Microsoft, VMware and Veeam certifications are preferred.
• ITIL certificate will be advantageous.
• Good knowledge of infrastructure subjects, technological trends and innovation.
• Knowledge of server infrastructure solutions.
• Virtual Environments (VMware ESXi 7.x+, Hyper-V, XenServer, or other virtualization platforms).
• Storage (DAS, NAS, SAN).
• Backup (Veeam Data Platform).
• Server Windows Server 2016, 2019, 2022 and Linux operating systems.
• Active Directory, GPOs.
• Good understanding of systems monitoring and experience in setting up monitoring tools.
• Technical background in automating tasks, programming or scripting will be beneficial.
• Fluent in English (company working language).

Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate