IT Systems Business Analyst (Permanent)

Business Systems Analyst Chelmsford | Hybrid | Permanent We’re supporting a specialist insurance firm as they expand their Business Systems function. The team manages and enhances internal systems used across underwriting, policy administration, claims and finance. This role blends business analysis with technical problem-solving. You’ll be translating insurance requirements into system logic, configuration and practical system enhancements. This role is perfect for someone who enjoys working closely with both the business and technology teams. Work closely with underwriting, claims, IT and operational stakeholders • Support UAT, documentation, process mapping and implementation activities • Produce reports and help optimise system performance Experience in a Technical BA, Business Analyst, Systems Analyst role • Familiarity with SQL (queries, reporting and scripting) • Exposure to system configuration such as rules, rating logic, workflows or document templates • Experience with insurance systems is desirable (policy admin, underwriting, claims, broking platforms etc.) Hybrid working (Chelmsford Head Office – typically two days on-site) • Structured training on systems, insurance processes and configuration • Professional development across analysis, consultancy and solution design • Competitive salary with comprehensive benefits package Salary: GBP 36000 - 60000 per year Experience: 3 years required

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