Legal Manager - Probate

We're looking for Legal Managers to join our market leading probate operations team. In this role you'll coach, mentor, and develop team of senior and lead case managers to deliver quality legal advice, strong case progression and great client service. You won't need to source your own work or bring a following of clients with you. And you'll be joining a fast growing, innovative legal business where we use technology to respond to the changing needs of our clients. What you'll do

  • Lead, develop and motivate your team to deliver performance targets
  • Take responsibility for all line management duties for your team
  • Provide expert legal and technical audit support to experienced case managers, making sure we're delivery a high quality of service
  • Champion client focus and the delivery of outstanding service
  • Identify areas for continuous improvement and help to positively implement change in the team and the wider department

    Excellent technical probate knowledge with the ability to understand legal issues and resolve them through expert support
  • The ability to support, mentor and develop experienced colleagues
  • A passion for delivering outstanding client service
  • Strong analytical skills with the ability to use management information (MI) effectively, Team-work
  • Detail orientated
  • Organisation
  • Communication
  • Relationship-building
  • Adaptability

    Our Legal Services teams are dedicated to supporting clients in their hour of need. We work hard, go the extra mile and hit targets to make sure their cases are resolved in a timely way. With that comes the satisfaction of knowing we've done right by our clients during life's most difficult moments.
    • Our probate colleagues support bereaved families as they manage the legal and financial processes surrounding the money, property, and possessions of a person who's died. Our probate teams are experts at what they do and are supported by innovative AI tools and case management technology. Our wills and estate planning teams help clients make a will that's right for their circumstances. It's vital that in their hour of need, clients can make informed choices about their legal planning, and our wills and estate planning colleagues discuss their wishes and offer expert guidance and support. Our trusted family law colleagues help clients navigate a wide range of important life moments including divorce, legal separation and child custody matters. We recruit for a variety of qualified and non-qualified roles, and no matter which part of the team you join, you'll get comprehensive training and a wide range of options to develop your skill set without breaking the bank. Our personal injury solicitors and litigation lawyers are committed to getting the best outcomes for our clients. Each year, they secure millions of pounds in compensation for people who have been injured in accidents through no fault of their own. Our medical negligence team works tirelessly to secure compensation for those who have suffered due to medical negligence or accidents caused by healthcare professionals. Building a career as a medical negligence solicitor at Co-op Legal Services offers you the chance to make a real difference and have a visible impact on the wellbeing of your clients., At Co-op, we're passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of our colleagues.

    At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
  • a pension with up to 10% employer contributions
  • incentive scheme up to 10% after probation depending on performance
  • 28 days holiday plus bank holidays (rising to 32 in line with service)
  • 30% discount on Co-op products and 10% off other brands
  • Stream - early access to a percentage of your pay as you earn it
  • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
  • 24/7 colleague support service
  • coaching, training and support such as study leave, to help you develop your skills and progress your career
  • Cycle-to-work scheme
    • A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.,
  • Coaching, training and support such as study leave, to help you develop your skills and progress your career
  • Pension with up to 10% employer contributions
  • Incentive scheme up to 10% after probation
  • 28 days holiday plus bank holidays (rising to 32 in line with service)
  • Wellbeing benefits to support your physical financial and mental health
  • Discounts on Co-op products and services
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