Overview

Birmingham City Council is an accredited Disability Confident Leader employer. We are committed to employing, retaining and developing all of our people. Please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. Applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Working for Birmingham City Council is more than just a job; it\\\'s about making life better for the 1 million plus people who live and work in the city. The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council\\\'s role as providing strategic leadership - that\\\'s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Responsibilities

• Ensure a safe and healthy environment for staff and service users, complying with all relevant health and safety legislation.
• Maintain high standards of cleanliness and presentation across all facilities.
• Promote and support marketing campaigns and uphold the service\\\'s brand.
• Deliver excellent customer service in line with the Customer Charter.
• Support the wellbeing of children, young people, and vulnerable adults.
• Carry out routine administrative tasks and other duties as required.
• Evening and weekend work is required as part of the normal working pattern.
• RLSS National Pool Lifeguard Qualification.
• Experience working in leisure centres with wet and dry facilities.
• Knowledge of health and safety legislation and HR procedures.
• Strong communication and organisational skills.
• A team player with cultural sensitivity and a proactive approach to problem-solving.
• A commitment to ongoing training and development.
• Flexibility in working patterns and locations may be required.

Application and qualifications

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

The Council expects a DBS check and Proof of Right to work in the UK for all applicants, in accordance with UK Home Office requirements, before any employment offer can be confirmed.