Location Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham.

Why The Works?

We don’t just sell products.

We inspire reading, learning, creativity and play.

The Works . It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Merchandising Allocator

As a Merchandising Allocator you will play a key role in bringing our brand’s vision to life – transforming creative ideas into a seamless shopping experience for customers. Sitting at the heart of our Supply Chain team you will help shape what ends up on the store floor or website, ensuring the right products are in the right place, at the right time.

This role is essential for our monitoring our stock and ensuring we have accurate allocations, understanding the specific characteristics of each store and the potential of

With a blend of analytical thinking, creativity, and strong organisational skills, you’ll play an essential part in delivering a brand experience that resonates with customers – and keeps them coming back.

Your Mission

• Review allocation of new lines to store and web: Ensuring every item is placed where it will have the greatest impact.
• Align allocations with visual merchandising: In line with guidelines and promotional plans.
• Collaborate with Merchandising, Commercial and Distribution teams: optimise stock packages by channel and store and meet key launch deadlines.
• Monitoring and Managing Stock: Email and communicate any stock opportunities and risks to the merchandising team.
• Understand store profiles: Support accurate allocations, ensuring products are distributed based on store-specific characteristics and performance potential.
• Support on new store builds and post go live hypercare.
• Monitoring and actions for Helium: Including store ordering and inbox.

Skills/Behaviours That Will Set You Apart

• Your tech-savvy: You have a strong command of Microsoft Excel, Word, and Outlook, and you're always excited to dive into new systems and expand your skills.
• Numbers don’t scare you: You enjoy analysing data, spotting trends, and using insights to drive smart decisions that make an impact.
• Experience in retail: Whether in the retail sector or a customer-facing role, you know what great service looks like and always bring positivity, energy, and a can-do attitude to every interaction.
• Attention to Detail: You have a sharp eye for the finer details, ensuring everything is accurate and done right the first time.

Our PERKS really are ‘The Works’

• 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
• 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
• 🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• 🚀 Holiday – 33 days including bank holidays.
• 💃 Holiday Purchase - Purchase an additional 5 days
• 🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• 💸 Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• 🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• 🩺 Healthcare Cash Plan – To support your everyday healthcare costs
• 🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Our Purpose To inspire reading, learning, creativity and play 💛💙

Our Values

We are Crafty 🎨 | Smart with what we've got.

We are Caring 💛 | Heart in every action.

We are Can-do 🚀 | Energy that gets it done.

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

We don’t just sell products. We inspire reading, learning, creativity and play . Because when people spend time doing what they love, it’s Time Well Spent .

And with the right passion - It All Starts With You.