Mortgage Quality and Compliance Adviser

We’re looking for a motivated and detail-oriented Associate (Mortgage Quality and Compliance Adviser) to join our Business Standards team.

This is an exciting opportunity for someone with experience in mortgage and protection administration, compliance, quality assurance, or adviser support who’s ready to take the next step in their career. You’ll play a key role in maintaining Stonebridge’s high standards and helping advisers deliver the best outcomes for their clients.

About us

At Stonebridge Mortgage Solutions Ltd, we’re one of the UK’s leading mortgage and protection networks, supporting over 1,400 professional advisers nationwide.

We deliver exceptional support, systems, and regulatory expertise, all underpinned by a collaborative and people-focused culture. Our success comes from our people — their insight, professionalism, and drive to make things better, dare to be different, and most importantly make our customers lives easier.

Our benefits

At Stonebridge, we believe great work deserves great rewards. You’ll enjoy:
  • A great company culture built on openness, collaboration, and support.
  • Competitive salary and performance-related bonus (non-contractual).
  • 22 days annual leave plus your birthday off, and up to 3 additional days for length of service.
  • Company pension with optional matched contributions up to 1.5%.
  • Hybrid working with flexibility to work from home.
  • Free breakfast, lunch, snacks, and drinks when working in the office.
  • 2 volunteering days and 1 team volunteering day each year.
  • 2 half-days of paid ‘me time’ to support mental and physical wellbeing.
  • Employee engagement activities, recognition schemes, and retail discounts.
  • Salary sacrifice schemes (home tech, cycle to work, pension).
  • Gym subsidy, company sick pay, and EAP support.
  • Option to buy up to 5 extra days’ holiday.
  • £500 employee referral scheme.
  • Death in service cover and critical illness insurance cover.
Key responsibilities
  • Review mortgage and insurance case files against internal and FCA standards.
  • Conduct 1-2-1 reviews and performance observations with advisers.
  • Provide clear, constructive feedback and guidance by phone and email.
  • Review promotional materials and adviser CPD records to ensure compliance.
  • Maintain accurate internal records and management information.
Our ideal candidate
  • Experience within mortgage, protection, financial services, or quality assurance, ideally in compliance or adviser support.
  • Strong communication and interpersonal skills.
  • A proactive, organised approach with excellent attention to detail.
  • Able to fully satisfy the pre-employment screening process, which comprises code of conduct, right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
How to apply If you’re ready to grow your career with a forward-thinking network that values quality, collaboration, and people — we’d love to hear from you.

If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.

Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...