Office Manager

Monday-Friday, 8:30am-5pm
35k-38k DOE
Fully office based, with free parking on-site

Our client based in Hatfield Peverel are seeking an experienced Office Manager to join the team on a permanent basis reporting into the Finance Director.

This position requires the successful candidate to oversee the day-to-day operations of the business, ensuring the smooth running of office functions, customer service, financial administration, HR support, project coordination and executive support. The role acts as the operational hub of the business, supporting Directors, managing office staff, improving processes and ensuring a high level of customer service across multiple departments.

Key duties will include:

* Oversee the day-to-day running of the office and operational functions
* Manage and support office staff, allocating workloads and providing training
* Develop, implement and continually improve company processes and procedures
* Produce operational reports and management information for Directors
* Attend management meetings and produce detailed minutes and action plans
* Act as the central point of contact between departments to ensure effective communication
* Manage office suppliers and service providers, purchasing office equipment and consumables ensuring the smooth running of the office
* Ensure meeting rooms and office environments remain fully operational.
* Manage diaries, meetings and travel arrangements
* Arrange UK and international travel, including flights, hotels, vehicle hire and itineraries
* Coordinate company events, meetings and conferences
* Prepare presentations and documentation for senior management
* Manage customer and partner enquiries, handling complaints and resolving escalated customer issues
* Liaise with suppliers, manufacturers and logistics providers
* Provide technical support coordination for engineers and partners
* Manage service bookings, warranty requests and spare parts enquiries
* Raise customer invoices, proforma invoices and sales orders
* Assist with credit control and debt recovery where required
* Monitor budgets and project costs including preparing monthly reports and financial information for management
* Liaise with Finance regarding payments, purchase orders and reconciliations
* Manage supplier accounts and negotiate pricing where appropriate
* Create and maintain project documentation
* Schedule engineers and subcontractors
* Ensure project planners remain up to date
* Assist with recruitment and on-boarding, including training new employees
* Maintain accurate HR records, manage holiday requests and sickness records
* Working alongside external HR providers where required
* Coordinate employee benefits including healthcare and life insurance
* Organise internal and external training courses including coordinating engineer training programmes

Experience required:

* Excellent organisational and communication skills
* Worked within an Office Manager / Office Supervisor / Team Leader post previously
* Ability to manage multiple priorities simultaneously
* Strong problem-solving ability
* Financial and HR administration experience
* Advanced Microsoft Office skills
* Ability to work independently
* Ability to manage confidential information
* Sage experience would be desirable but not essential

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.