Role: Operations Analyst - Prime Brokerage Securities Middle Office Location: Glasgow (2 days on site, 3 days remote) Length: 6 months PAYE Only Overview We are looking for a proactive and detail-oriented Operations Analyst to ensure exceptional securities processing and client service in our Middle Office. In this pivotal role, you will uphold the highest standards of efficiency, risk management, and client satisfaction while meeting service level agreements (SLAs). Your insights and expertise will drive operational excellence and continuous improvement within our team, helping shape the future of our business. This role will be based at our state of the art Glasgow Campus, comprising 5 buildings with various amenities on campus, including: wellbeing facilities, community exhibition spaces, along with a street food market offering fresh and healthy food options Skills & Experience * Experience working in a securities middle office analyst position, preferably within investment banking or securities processing environments. * Previous experience in a client facing role, speaking with hedge fund clients and institutional financial clients would be highly beneficial * Strong communication skills, with the ability to engage in a client facing role * Exceptional multitasking ability, capable of managing multiple queries while ensuring expectations are met. * Ability to manage and prioritise a heavy workload Key Responsibilities * Using your analytical skills to identify trends and develop innovative processes and procedures that improve operational efficiency. * Take ownership of risk management and control processes, escalating breaches and ensuring the adoption of new policies for risk mitigation. * Effectively communicate complex issues, offering clear guidance to team members, while resolving challenges through data-driven decision-making. * Liaising with institutional financial clients, including hedge fund clients, predominantly via phone. Ensuring their queries are dealt with in a professional and timely manner * Monitoring inbox queries from clients on a daily basis * Monitor the trade capture systems and ensure any issues or exceptions are spotted and actions are taken when booking trades. (full training provided on this). About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants. #J-18808-Ljbffr