Operations and Resources Administrator

Temporary Administrative Support Officer required ASAP for initially 2 month assignment for this University team, based in East London Location: London Job Type: Full-time From £18.93 per hour We are seeking a dedicated Administrative Support Officer to join our team. Reporting to the Resources and Operations Manager and working closely with the Executive Assistant to the CIO, this role is crucial for the smooth operation of our IT Services Leadership team. The successful candidate will deliver efficient and effective administrative and financial support, manage diaries and emails, and provide exceptional service under challenging demands. Day-to-day of the role: PA Support: Provide secretariat support to meetings and stand in for the Executive Assistant during absences. Diary and Inbox Management Support: Assist with diary management and minute taking as directed. Finance and Procurement Support: Support the procurement and finance teams with ordering, recharging, and reconciling monthly Purchase Order reports. Manage goods receipting, close purchase orders, and handle customer queries and incidents. Liaise with agencies regarding contractors, manage contractor timesheets, and ensure compliance with financial processes on Agresso. Support software licence management and allocation. Deliver to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs). Continually seek opportunities to improve efficiency, continuity, and the customer experience of IT Services. Departmental Administration: Provide a range of administrative support across the IT Services directorate. Maintain documentation on centralised processes and procedures. Assist in organising events, managing room bookings, and updating the ITS webpage. Manage departmental stationery and general equipment supplies. Project Support: Provide administrative support on special projects as directed. General: Adhere to and promote the organisation's Equal Opportunities and Health and Safety Policies. Assist with other services across the Directorate as needed. Prioritise and organise work independently, demonstrating initiative and adaptability to changing priorities. Required Skills & Qualifications: Proven experience in an administrative support role, preferably within an IT or similar technical environment. Strong organisational and time management skills. Excellent communication and interpersonal skills. Proficiency in using office software and financial systems like Agresso. Ability to work independently with minimal supervision. Knowledge of health and safety policies and equal opportunities practices The successful applicant will have experience gained within a Higher Education environment  

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