Passenger Services Agent

Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports.
As a wholly owned British Airways subsidiary we take great pride in delivering the same impeccable customer service and fully comprehensive training.
We are proud to deliver the highest standard of ground handling to British Airways and our other airline partners.
Gatwick Ground Services was established in ****, to support the ramp operations of British Airways at Gatwick.
Following its success, the company branched into Aircraft Cleaning in ****.
In ****, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option.
Our operations across two stations supports British Airways, Air India, Iberia Express, Qatar Airways, Singapore Airlines and Vueling Airlines providing a complete ground handling solution.
It\'s an exciting and fast-paced life when you\'re working in some of the world\'s most important travel hubs, and you\'ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.
Whether you are a welcoming face at check in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast paced ramp environment, a job at Gatwick Ground Services is yours to make.
When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you.
Please note that we work in partnership with our recruitment provider, One Resourcing Ltd, who manage the onboarding process including the background checks required to obtain a Full ID Pass for London Gatwick Airport.
The role: Passenger Services Agent The first to greet passengers to the airport, the role of the Passenger Services Agent covers all front of house and above wing tasks to ensure a smooth and seamless passenger journey throughout the airport.
Your shifts will vary between early and late start times; currently the earliest start time being as early as 03:00 and the latest finish time being as late as 22:30.
Your shifts will last for 8.5 hours (including a 30 min unpaid break) and will run on a rolling pattern of 4 days on and 2 days off.
Given the nature of this role, you must be available to cover the above shift times, 7 days a week, 365 days a year, including Salary: GBP 22000 - 30000 per year

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