Patient Transfer Assistant

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

NHS Band 2: £25,272 per annum

Contract Type: Permanent

Hours Per Week: 37.5 full time

Are you passionate about working with people and being part of a diverse, active team?

The Site Operations Centre are seeking proactive and compassionate Patient Transfer Assistants to support the safe, efficient and timely transfer of patients within the hospital. In this essential role, you’ll provide support and collaborate with clinical and operational teams across the Trust to deliver a high quality service to our patients at all times.

You’ll be responsible for daily tasks such as the transfer of patients and equipment between departments, stocking of linen trolleys and supplies, ensuring cleanliness of wheelchairs and beds, and performing urgent runs to the labs or for diagnostic imaging. You will also play an important role in maintaining bed/trolley stock, ensuring they are clean, available, and ready for use, while fostering a safe and efficient environment for patients, staff, and visitors.

The successful candidate will demonstrate excellent communication, adhere to infection control policies, and maintain patient safety at all times. You will also be required to wear a headset for prompt communication and participate in Basic Life Support training.

For further details, please refer to enclosed job description.

Qualifications

Essential

  • Educated to GCSE standard or equivalent.
  • Working with people within a caring setting.
  • Experience of working within a high visibility customer facing environment.
Desirable
  • Experience of working in an NHS Trust/health care environment.
  • To be articulate in expressing ideas.
  • Previous experience in a front facing role.
  • NVQ II training or equivalent experience.
The position requires working as part of a team on a rotational shift schedule, working 07:00-19:30 and 19:00-07:30, 24 hours a day, seven days a week, 365 days a year. This role requires flexibility, a commitment to patient care, and a willingness to take on varied tasks in a fast-paced healthcare environment. If you are looking for an active role, and are ready to contribute to the success of our Trust, we'd love to hear from you.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

For more information, please see our People and OD Strategy 2026

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