PEAK - Customer Service Representative - Printing & Mailing Services
Pay Range: Targeted salary $14.00 per hour based on experience
Benefits Eligible: No
Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m. May consider part-time or flexible for the right candidate.
Position Introduction:
Initial point of contact for a department or area providing first-line assistance to walk-in visitors and callers. Provides standard office duties, back-up support and data entry.
- Serves as primary front desk receptionist.
- Answers multi-line phone and directs callers to appropriate personnel.
- Greets visitors, assists with questions and directions, or directs to appropriate personnel for additional assistance.
- Performs standard office duties, to include but not limited to filing, faxing, typing, copying, scanning, sorting and distributing mail.
- Maintains appointment calendars and keeps track of scheduled events.
- Assists with general office support duties and special projects.
- Performs various duties as needed to successfully fulfill the function of the position.
Required Education and Experience:
- High School Diploma or GED
- 12 months office, clerical or receptionist experience
Required Knowledge, Skills, Abilities:
- Working knowledge of Microsoft Office Suite (Word and Outlook)
- Detail oriented for accuracy of data and information
- Ability to communicate verbally and in writing
- Ability to build rapport with guests, students, faculty and staff
- General office skills such as multi-line phone, copying, filing, faxing, and distributing mail
- Excellent customer service skills
- Ability to handle difficult situations in a calm and professional manner
Hiring Contingent Upon a Background Check: Yes
