Type of Job: Contract

Location: Remote

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

What we have achieved so far

Launched 5 demographically tailored brands and facilitated over 1 million medical consultations worldwide (Juniper, Pilot, Kin, Software, & Compound).

Built a team of approaching 500 Eucalypts in 6 countries consisting of medical practitioners, engineers, operators and many more functions!

Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.

In just over 2 years we have grown the Juniper UK brand, which is now our biggest brand globally!

… and we’re just getting started! Read more about our mission to change healthcare.

What’s Next?

In the UK we are continuing to grow with ambitions to triple our business by the end of the year!

To achieve this, we are continuously building our team of dedicated professionals who are passionate about healthcare, willing to work hard, and committed to investing in others through direct and honest feedback. This collaborative and proactive approach enables us to make impactful changes, improving the health of millions of patients globally.

Juniper, Our Weight Management Brand

Through Juniper, we provide a personalised, high-touch model of care that enables patients to access evidence-based, supportive and sustainable weight management. Our model promotes accessibility and accountability to patients who have traditionally struggled to achieve their goals in a stigmatised and poorly managed condition.

Incoming patients interface through an online questionnaire which collects key health information. Patients also undergo a model of high‑touch care beyond the initial prescription with our team of health coaches, dieticians and regular Prescriber check‑ins.

As a member of our in‑house clinical team, you will be critical to this mission. You will be joining our small team of prescribers to achieve our goal of making healthcare accessible, convenient and safe.

Your responsibilities:

• Through our bespoke telehealth platform, conduct asynchronous text‑based consultations with patients, to assess and prescribe weight‑loss medications;
• Provide outstanding medical advice to patients, which creates lasting impressions because of its depth and personalisation;
• Demonstrate knowledge and awareness relevant to the areas we prescribe (primarily GLP‑1/GIP agonist medications);
• Adhere to our practice standards, quality and safety procedures and policies, and complete all required training;
• Triage medical enquiries efficiently to ensure excellent patient safety and care is received;
• Respond to medical incidents promptly as escalated, via phone or asynchronous messaging;
• Be a critical point of contact for our Eucalyptus‑partnered clinicians and work closely with a team of healthcare professionals to assist in building processes and systems that get better over time;
• Assist in the creation of medical knowledge centres that empower our broader team to provide deeper and more personalised patient experiences.

Qualifications

Skills and mindset:

• Qualified as a Pharmacist Independent Prescriber; Current registration with the General Pharmaceutical Council (GPhC)
• A high level of empathy and a passion for delivering an exceptional patient experience
• Organised, independent and can work well in a team
• Excellent attention to detail and commitment to quality
• Skilled at using technology to deliver care and communicate with patients, especially in written formats
• Experience in online prescribing
• Open to working either part‑time or full‑time roles

Bonus points for:

• Experience in prescribing for weight loss

So, why join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi‑annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team or check us out on Instagram @euc.alypt.us

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.