Program Manager

The Program Manager will be responsible for end-to-end ownership of complex, multi-tower transformation programmes within a Tier-1 Banking environment. The role requires strong stakeholder management, delivery governance, financial control, and regulatory awareness, ensuring programmes are delivered on time, on budget, and to agreed outcomes.

Programme Leadership & Delivery

  • Own end-to-end delivery of large banking programmes spanning multiple workstreams (Technology, Data, Payments, Core Banking, Testing, Infra, etc.)
  • Define and manage programme roadmap, milestones, dependencies, and critical path
  • Ensure delivery adherence to scope, timelines, quality, and cost
  • Drive outcome-based delivery rather than activity-based execution

Stakeholder Management

  • Act as the single point of accountability for senior client stakeholders (CIO, CDO, CTO, Business Heads)
  • Lead executive governance forums, steering committees, and programme reviews
  • Build trusted relationships with Business, Technology, Risk, Compliance, and Procurement
  • Manage third-party vendors and partners where applicable

Financial & Commercial Management

  • Own programme financials including budgets, forecasts, burn rate, and margin
  • Manage SOWs, change requests, commercials, and invoicing
  • Ensure accurate resource planning and cost optimisation
  • Support account growth through identification of new opportunities and extensions

Governance, Risk & Compliance

  • Establish robust programme governance, RAID management, and reporting
  • Proactively identify, elevate, and mitigate delivery, regulatory, and operational risks
  • Ensure compliance with banking regulations (e.g. FCA, PRA, GDPR, data security standards)
  • Drive audit-ready documentation and delivery discipline

Team Leadership

  • Lead and motivate large, cross-location teams (UK, Nearshore, Offshore)
  • Mentor Delivery Managers, Project Managers, and Leads
  • Drive performance management, attrition control, and capability development
  • Foster a culture of continuous improvement and accountability

The ideal candidate will have deep exposure to UK / European banking, strong familiarity with UK banking operating models, and the ability to operate confidently with CXO-level stakeholders.

#J-18808-Ljbffr Experience: 5 years required
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