About The Role

We are recruiting for a part‑time Receptionist to join our Hereford operations team, on a 9‑month FTC basis for a maternity leave cover. The reception team is a critical link between us and our clients, a lifeline for our employees and a reassuring first impression for interviewing candidates.

Responsibilities

We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position. Responsibilities of a Receptionist include, but are not limited to:

Client Communications and Visitor Management

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Upkeep a timely response to incoming calls and email queries.
• Manage visitor sign‑in (including the contractor log) and distribute visitor passes.

Event, Meeting Room and Office Supply Management

• Replenish meeting rooms (note pads, tissues, etc.).
• Order stationery and refreshments as needed.
• Book meeting rooms as needed, allowing for the setup of events.
• Coordinate with any external vendors, contractors or catering needed for events.
• Conduct routine safety and maintenance checks.

Mail Management

• Handle incoming post, special deliveries and couriers.
• Frank outgoing post.
• Log files according to SOS.

About You

Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:

• Has former experience in a client/customer facing environment.
• Has an ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as both clients and employees will look to you for support.
• Is proactive with a can‑do attitude.
• Thrives best in a collaborative team environment.

Furthermore, you will often be acting as the face of the business, so it is important that you reflect and emulate our values as a firm. We are looking for someone to work part‑time, 20 hours a week between 10:00–14:00, Monday to Friday.

About Us

Benefits of working with us include:

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

Why HCR

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Career Progression

HCR’s growth creates opportunities for people who want to go places and make a difference. Our career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem and enjoy celebrating a good outcome. Our people value community and the collegiate approach across all our service and sector teams.

Values and EEO Statement

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are an armed forces‑friendly organisation. We also want you to achieve your absolute best during the recruitment process; please let us know of any changes we can make at any point that will help support your application.