Retail Sales & Customer Service

Due to ongoing growth, we have a Retail Sales & Customer Service role at Red Carpet Ready
the UKs Largest Dress Specialists! Along with a salary package of circa £30,000 per annum, we offer a range of benefits including: Uncapped overtime during peak season (August
May) A performance-related bonus scheme Generous staff discounts (20%) Regular company events 30 days annual leave, including Bank Holidays A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings Closure on Mothers/Fathers Day & during Christmas (unlike most other retailers) What youll be doing in this Retail Sales & Customer Service role at Red Carpet Ready:
Sales You must be a strong salesperson as you will be leading the team. You will be charismatic & fun with customers, delivering the WOW Red Carpet Ready experience that we are famous for. Be positively remembered by our customers
Red Carpet Ready is all about personality. Strong ability to communicate effectively, motivate your team, hit targets & advise staff of all company changes to products or processes. Customer Service/Operations This department is very task orientated - attention to detail and checkbacks across your team are critical. Ability to respond to queries calmly & confidently Must be dynamic in your approach to workload Shop Floor Management On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service & experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service. You will be the initial Meet & Greet Host to our customers, so must be clear, comfortable and confident when addressing large groups. Training You will be key in helping recruit your retail team. Assist in staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs & milestones. Oversee & assess the training from your team to ensure consistency throughout Assist in creating development plans for existing staff to promote progression. What were looking for in this Retail Sales & Customer Service role: Youll work directly with customers at Red Carpet Ready, so you need a warm, memorable personality. Youll create a fun experience, deliver outstanding service, and encourage them to leave glowing reviews after finding their dream dress. You must be a confident and calm leader. You should be able to sell, lead, and train a retail sales team. You need to enjoy a fast-paced environment, stay energetic, work on your feet all day, and handle multiple appointments. Were looking for outgoing, high-performing people who love the brand and bring great ideas. You should feel confident joining photos and videos, and enjoy doing fun end-of-appointment interviews. Youll represent Red Carpet Ready with great style and a polished appearance that makes a strong first impression. A flexible, hardworking, can-do attitude is essential and will be recognised. You must be available to work evenings, weekends, and school holidays during our peak season (AugustMarch). This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UKs Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion.
If you are interested in this Retail Sales & Customer Service role, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready! TPBN1_UKTJ

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...