Sales & Marketing Assistant (Graduate / Entry Level)

About Us

We are one of the regions leading holiday cottage agencies. We represent rentals ranging from cool surf shacks to luxury residences, located all around the Cornish coast. We are passionately independent and local — a small and friendly team putting the customer at the heart of everything we do. We’re also one of Cornwall’s most innovative and sustainable holiday cottage brands. As a certified B Corp we are value driven and plant hundreds of trees each year as well as supporting community groups.

The Role

We’re looking for a bright, motivated graduate all-rounder to join us as Sales & Marketing Assistant. This is a hands-on, entry-level position offering exposure across digital marketing, revenue management, customer service, and beyond. It’s a great opportunity for someone who is interested in a career in the sector and who wants to learn all about tourism business from the bottom up.

You’ll work closely with senior team members, gaining experience in both the strategic and operational sides of a purpose-driven business.

Key Responsibilities

  • Assist in planning, creating, scheduling and monitoring digital marketing and social media campaigns
  • Assist in channel management including listings with Airbnb and other targeted third-party websites
  • Support revenue management activities such as pricing, yield analysis and occupancy forecasting
  • Help manage customer enquiries, bookings and post-stay communications (the role will include at least 1 day of customer service; answering phones, emails etc. plus some Saturday mornings and some Bank Holidays)
  • Contribute to content creation and marketing materials, through writing, photography and video content
  • Contribute to newsletters, campaigns and website content
  • Monitor and report on key performance metrics including bookings, marketing ROI, social engagement, digital analytics and optimisation
What We’re Looking For
  • Graduate level or experience in Tourism, Business, Marketing or related discipline
  • Strong written and verbal communication skills
  • Interest in digital marketing, social media and analytics tools
  • Good numerical ability and confidence working with data
  • Customer-focused with a proactive, problem-solving mindset
  • Self-starter who takes initiative and learns quickly
  • Passion for tourism, sustainable business and Cornwall
  • A fun and switched on individual who will fit in well with our team
What You’ll Get
  • A rare opportunity to gain hands-on experience across multiple disciplines within a dynamic tourism business
  • Mentorship and guidance from senior team members
  • A values-driven, collaborative working environment in a certified B Corp
  • The chance to contribute to responsible tourism and community impact in Cornwall
  • Competitive entry salary with opportunity for career growth
Location & Flexibility Based in our office in Falmouth overlooking the harbour.

Application

Along with your CV please write us a short covering letter telling us why you are a good fit, and what interests and excites you about this role. We encourage applications from underrepresented groups in tourism and are committed to promoting diversity, equity and inclusion across our team.

Applications with CVs or Cover Letters written by AI will not be considered

Deadline for applications 9am Wednesday 16th September

We anticipate that the successful candidate will take up the post early October or sooner.

Job Type: Full-time

Benefits

  • Paid volunteer time
  • Private dental insurance
  • Work from home (Friday/Saturday)
Work Location: In person Job Type: Full-time

Pay: £24,800.00-£26,000.00 per year

Benefits

  • Company pension
  • Work from home
  • Work Location: In person
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