Sauna Host • Ilford, London • Immediate Start

## **About Lowlu**. Lowlu is a sauna and cold plunge business. Our mission is to bring the joy of sauna and plunge to as many people as possible. We currently operate sites in Kentish Town and Wandsworth and this is our exciting 3rd site opening, based inside the state-of-the-art Rocket Padel facility in Ilford.. We're a young, fast-growing startup and we plan on opening more sites very soon. For the right person, there is real opportunity to get involved in other areas of the business beyond your site and grow with us.. . **Key responsibilities include:**. . - Greeting and checking in guests, answering questions, and gathering feedback. - Handling any urgent site issues e.g. access problems, minor technical issues. - Monitoring the site's condition, taking pride in the appearance and functionality of the space, noticing when things need fixing or updating. - Flagging anything that requires further attention to the Lowlu team. - Suggesting ideas and improvements to help enhance the customer experience and overall site operations. - Tidying and cleaning the site between sessions'. - Flyering and promoting the site (this will be supported by our marketing team) . . **Requirements:**. - You live in or close to Ilford. - Sauna and/or cold plunge fan!. - Naturally outgoing, warm and comfortable in a customer-facing role. - Self-sufficient, reliable and proactive — a genuine do-er. - Strong attention to detail and pride in your environment. - Happy to clean and maintain the space as part of your daily routine. - Calm and resourceful when faced with unexpected issues. - Clear communicator with great interpersonal skills. - Good time management, planning and task management. - If you are not local enough to walk, you will need your own transport — there is free parking on site. . **Nice to Have:**. - Previous hospitality experience, especially within spa, sauna or wellness environments. - Experience with light maintenance: DIY and handiwork. - Can drive and have access to a vehicle . *No prior sauna or wellness experience? No problem. Full training and ongoing support will be provided.*. . ## **What You Get**. - £13/hour, paid fortnightly. - Free access to the saunas and cold plunges. - Discount at Rocket Padel. - Paid training at our Kentish Town site before you start. - First aid certification covered by us. - The chance to grow with a young, ambitious team that is expanding fast. . . **Training and Safety**. We take the wellbeing of our guests and our team seriously. Before you go live on site you will complete a first aid course and a series of training quizzes to make sure you feel confident, safe and fully prepared for every situation. Full ongoing support is provided throughout.. . ## **Shifts**. Morning shift: 06:00 to 14:00. Evening shift: 14:00 to 22:00. Shifts will generally follow these morning and evening patterns but can be subject to change. Exact rota TBC as this is a brand new site and we will work with you to find a pattern that works.

Experience: Not required
Employment: Part-time
Salary: £13 hourly
Benefits: Sales incentives
Starting time: Immediate start!


About Lowlu North London Sauna Village:

Lowlu is London's fastest growing Sauna & Plunge operator, with 3 sites opened in 11 months and plans to open 2 more in 2026 and 10 more in 2027. . . We're looking for hard working and ambitious members of the team that want to help us scale.

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