Job overview

Sussex MSK Health are seeking an enthusiastic and experienced Typist to join our friendly Secretarial Team at Bognor Regis War Memorial Hospital on a Maternity Cover contract for 6 months.

You’ll be joining a diverse and supportive service that includes Rheumatology, Rehab, the Pain Team, and Advanced Practitioners in Muscle, Bone and Joint care. Our administrative hub for the Arun and Chichester area is based at Bognor Regis War Memorial Hospital, with MSK services operating across Sussex, including Brighton & Hove.

If you’re an organised, motivated typist who enjoys working in a dynamic healthcare environment, we’d love to hear from you.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK

Main duties of the job

Detailed job description and main responsibilities

Key Responsibilities Include:

• Maintaining accurate, confidential patient information on SystmOne
• Typing all clinic correspondence to high standards of accuracy and presentation
• Providing a full word processing service, including audio typing, within agreed timescales
• Using our digital dictation system TPro (full training provided, along with SystmOne)
• Communicating with patients by telephone in a professional and courteous manner, ensuring urgent clinical enquiries are prioritised appropriately
• Recording and passing on messages clearly and accurately
• Working efficiently within a busy team, prioritising your own workload while supporting colleagues during periods of absence

Main Duties:

a) Using audio - type clinical correspondence according to clinical priority in line with agreed standards of speed and accuracy and within the locally and nationally agreed timeframes.

b) Edit and format letters created by clinicians

c) Deal with SystmOne tasks efficiently and in a timely manner, prioritising the urgent tasks, sending out electronically approved letters via email to GPs, etc printing and sending to patients.

d) Communicate clearly and effectively with other professionals, outside agencies and patients.

e) Ensure patient information remains confidential and that patient records are secure to assure confidentiality.

f) Use the telephone or written media to make or amend patient appointments and deal with enquiries from patients or staff.

g) To carry out varied admin duties as and when required to assist the admin hub.

h) To carry out other duties which fall within the remit of this post as required by the Lead Administrator.

i) To contribute to the development of administration services to improve efficiency and productivity.

Please see Job Description and Person Spec for further information.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification:

Skills

Essential

• Touch / Audio typing skills

Experience

Essential

• Customer Care Experience
• Clerical experience including typing services

Desirable

• Previous NHS Experience
• Experience of using digital transcription equipment

Qualifications

Essential

• RSA or Equivalent
• Use of Microsoft Applications
• SystmOne user

Desirable

• Medical Terminology qualification