Overview

Capita Pensions Solutions is currently looking to recruit a Senior Pensions Administrator to join our team on a 12-15 month fixed term contract. You will support and guide a team of administrators in processing monthly movements and buy-in payrolls, aligned with scheme calendars and benefit specifications. If you have pensions administration experience with knowledge of DB pension schemes and the ability to coach and mentor others, this opportunity could be for you.

Job title: Senior Pensions Administrator

Job Description:

What you’ll be doing:

• Supporting a team in operational service delivery in accordance with business policies and procedures.
• Understanding client requirements and ensuring key performance indicators and quality standards are met.
• Mentoring and identifying training needs to ensure staff achieve their full potential.
• Working towards the team’s overall goals in line with procedural and Service Level requirements.
• Providing optimum levels of customer service to clients in terms of quality, cost and time.
• Regularly reviewing the effectiveness and efficiency of existing systems and controls and suggesting improvements to enhance service delivery.
• Adhering to Quality Management Systems and complying with regulations and policies from Capita and relevant regulatory bodies.
• Supporting and assisting the management team in all aspects of service delivery and business support as required (e.g., ad hoc projects, auditing).

What we’re looking for:

• Pension administration experience with knowledge and experience of DB pension schemes.
• Experience supporting management in allocating work to the wider team.
• Experience coaching, training and mentoring others to develop their skills and proficiency.
• Excellent numeracy and data inputting skills.
• Excellent accuracy, attention to detail and quality management skills.
• Experience/understanding of pension buy-in administration (desirable).

About Capita Pensions Solutions

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breadth of services to over 600 schemes covering over 6 million members. Our team uses their experience, insight, expertise, and latest technology to deliver personalised end-to-end solutions to meet clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What’s in it for you?

• A competitive basic salary
• Working from home, with the optional use of Capita offices
• Opportunity to progress your career
• 23 days’ holiday (rising to 27 days with length of service) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel & technology
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more
• Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements

You’ll get the chance to follow your chosen career path anywhere in Capita. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at

Location: Home-Based - GBR United Kingdom

Time Type: Full time

Contract Type: Fixed Term (Fixed Term)