Snr Representative People Solution Centre_PT + EN C2

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Portugal

Job Title:

Snr Representative People Solution Centre_PT + EN C2

Job Description

The role provides HR administrative and employee support throughout the employee lifecycle, ensuring accurate documentation, data management and timely resolution of HR-related queries. Responsibilities include processing employee documentation, maintaining HR systems, preparing reports and supporting employees across multiple communication channels. The ideal candidate is highly organized, customer-focused and comfortable working in a fast-paced environment, with strong attention to detail, confidentiality and proficiency in Excel.

Key Responsibilities:

  • Prepare new hire  related documentation and process employee lifecycle events.
  • Manage the administration of documents
  • Prepare weekly and monthly HR reports
  • Input employee data in the company’s information systems
  • Professionally manage multiple communication channels to engage with and resolve staff queries  including questions on internal HR policies.
  • Focus on first time resolution by  providing a high level of customer service and support
  • Know how to quickly search and find data / knowledge from the various information systems in pursuit of query resolution.
  • Maintain excellent standards of integrity, professionalism and confidentiality at all times
  • Facilitate timely and effective resolution of the query in collaboration with other Subject Matter Experts as necessary and stay connected until resolution has been confirmed.

Skills & Qualifications:

  • Experience in a human resources administration, administrative or client support role
  • Fluent level of the Portuguese and English Language (C2 minimum requirement)
  • Proficient in the use of MS Office with special focus on Excel
  • Excellent customer service skills
  • Ability to manage multiple tasks and adapt to change in fast-paced dynamic environment
  • Consistent on meeting SLAs and targets

 
What we offer:

  • Competitive salary
  • Initial and ongoing trainings to support your development
  • Opportunities for personal and professional growth
  • Rewards and recognition programs
  • Corporate Discounts
  • Great working environment


[INTERNAL ONLY]

Requirements:

  • 6 months in company with proven previous experience in targeted role OR 9 month in company
  • KPI Performance above Teams Average in the last 6 months
  • No absenteeism in the last 6 months
  • No disciplinary actions for the last 6 months
  • Languages PT C2 + EN C2

Location:

PRT Work From Home - Direct

Language Requirements:

Time Type:

Full timeThis offer from "Concentrix" has been enriched by Jobgether.com and got a 0% flex score.
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