ABOUT THE ROLE
We are looking for a creative and proactive Social Media Manager to grow our online presence, engage our audience, and strengthen our brand through impactful content and digital storytelling.

MAIN RESPONSIBILITIES

Social Media & Content Management

• Develop and execute social media strategies to increase brand awareness, engagement, and lead generation.
• Manage and grow our presence across key social media platforms.
• Create, schedule, and publish engaging content, including posts, graphics, videos, reels, and stories.
• Maintain content calendars aligned with campaigns, events, and business priorities.
• Work closely with Marketing and Sales to ensure a consistent brand voice and maximise campaign impact.

Content Creation

• Create engaging, scroll-stopping content - posts, visuals, videos, and stories, reels, stories that resonate with our audience
• Plan and film short-form and long-form video content for multiple platforms
• Collaborate with internal teams to turn customer success stories, events, business updates, and industry insights into engaging content
• Identify content opportunities that strengthen brand awareness and thought leadership

Community Management

• Monitor social channels and engage with followers, customers, and industry professionals.
• Respond to comments, messages, and mentions in a timely and professional manner.
• Build relationships within our online community and identify opportunities to increase brand visibility.

Reporting & Optimisation

• Track, analyse, and report on social media performance, including engagement, reach, growth, traffic, and conversions.
• Use data and insights to optimise content, improve results, and identify new growth opportunities.
• Stay up to date with platform updates, industry trends, and social media best practices.

WHAT WE VALUE

• Clear, confident communication across all channels
• Strong organisation, time management, and reliability
• A collaborative attitude and willingness to support wider team goals
• Proactive problem-solving and the ability to work independently

WHAT YOUR IMPACT WILL BE

• Grow our social media presence and engagement across key platforms
• Create on-brand content that supports marketing goals
• Manage and nurture our online community
• Improve performance and guide strategy through analytics use
• Bring fresh, trend-led ideas to strengthen our brand

BENEFITS PACKAGE

• Autonomy to develop your skills and expand your experience
• Opportunity to contribute to impactful projects that make a real difference in society
• Working with an inspirational and forward-thinking leadership
• A collaborative and supportive team culture
• Generous annual leave - 28 days per year, with the option to purchase 5 extra days each year
• Rewards and recognition for length of service
• Access to a company pension scheme
• Ongoing training and professional development opportunities
• Relaxed, casual dress code
• Complimentary gym membership

REQUIRED EXPERIENCE, EDUCATION & SKILLS

Minimum of 2 years’ experience managing social media channels for a brand or business.

Education
A bachelor's or master's degree (BSc, MSc) is required. A degree in Marketing or Social Media Management is preferred.

Skills

• Excellent written communication: ability to craft compelling, clear, on-brand messages
• Social media expertise: drive audience growth
• Proficiency in social media management, scheduling, analytics and monitoring platforms
• Data-driven approach with the ability to measure and optimise performance.
• PR and brand awareness knowledge: Understanding of public relations principles and how to maintain a positive brand image online.
• Proven experience: content creation and social media management

Personal Competencies

• Clear communicator with effective teamwork skills and the confidence to work independently
• Capable of managing time efficiently and working autonomously to deliver results
• Driven to uphold the highest quality standards
• Proactive in taking ownership and resolving issues quickly and effectively

CONDITIONS AND SECURITY CLEARANCE

Candidate must be a British citizen or have the full right to work in the UK.

As part of the onboarding process, candidates will be required to complete the Baseline Personnel Security Standard (BPSS). Information about the necessary documentation can be found on the official government website. Please note that if you are unable to meet these requirements or any related criteria, your employment may be postponed or declined. This will be discussed further during your interview.

HIRING PROCESS

Genome is committed to a clear and transparent hiring process. Here’s the journey ahead:

• Review of internal application
• Initial phone screening
• Final stage interview
• Job offer

ABOUT THE COMPANY

We provide advanced quality assurance software for large healthcare organisations that helps senior decision makers drive improvements in patient care.

Our culture is the foundation of everything we do. Every day, we work with cutting-edge technology, follow proven best practices, and push each other to keep improving.

We’re looking for people who are passionate about their work, bring a positive and collaborative mindset, and thrive in a supportive, ego-free environment. Here, we share ideas openly, and everyone has the chance to learn and grow together.

If you’re ready to join a team that celebrates wins, tackles challenges side by side, and lifts each other up, we’d love to hear from you!

Job Type: Full-time

Pay: £34,000.00-£38,000.00 per year

Benefits:

• Casual dress
• Company pension
• Gym membership

Application question(s):

• Could you provide examples of social media accounts you have managed and briefly describe your role, achievements, and the results you delivered?

Work Location: In person