Store Colleague - Part Time

Overview

Store Colleague - Part Time role at JD Sports Fashion. JD Sports Fashion is a leading omni-channel retailer in sports fashion, outdoors and gyms, with a global presence. The company aims to be a leading global omnichannel retailer in the sports and outdoor industry, focusing on people, innovation, customer service and operational excellence.

Responsibilities

  • Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
  • Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  • Maintain high visual and merchandising standards; keep the shop floor clean, well-stocked, and displays organized according to brand guidelines.
  • Support overall store operations by assisting in other departments as needed and adhering to safety guidelines.
  • Process sales transactions, including cash handling and card payments accurately.
  • Upsell and cross-sell products to maximize sales opportunities.
  • Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  • Address and resolve customer queries in a professional manner and work closely with team members to achieve store targets.

Role objectives and KPI’s

  • Contribute to achieving or exceeding the store’s monthly sales target.
  • Drive KPIs including units, conversion, ATV, and UPT; achieve upselling or cross-selling targets.
  • Maintain a high Net Promoter Score and ensure stock on the shop floor is fully replenished.

Skills and Experience

  • A positive attitude toward a fast-paced, customer-focused retail environment.
  • Ability to view challenges as opportunities for personal and professional development.
  • Confident interpersonal and communication skills; thrives in social interactions with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits

  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
  • Exclusive deals and discounts through TELUS Health benefits platform; access to counselling and digital health resources.
  • Health cash plans and a range of internal development courses.
  • Access to apprenticeships and accredited qualifications; earn while you learn.
  • Discounted gym memberships at JD Gyms and access to colleague networks and volunteering opportunities.
  • Opportunities to contribute to JD Foundation and other employer engagement initiatives.
  • Incremental holiday allowance and ongoing personal development opportunities.

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Sales and Business Development

Industries

  • Retail
#J-18808-Ljbffr
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...