Store Manager- Windsor

Vacancy No

VN338

Contract Type

Permanent

Duration

Employment Type

Full Time

Contracted Hours (per week)

40.00

Salary Minimum

£0.00

Salary Maximum

£0.00

Workplace

Windsor, SL4 1PJ

Job Description

Description

At Build-A-Bear, the Chief Workshop Manager is responsible for the flawless execution of the store experience for both guests and associates. A leader who fully embraces our core values and standards while inspiring others is essential.

RESPONSIBILITIES

  • Serve as a role model leader, embodying the values and standards of the organization
  • Network, hire, and train a high-performing store team
  • Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences
  • Responsible for the development and growth of their store team
  • Ensure the store maintains a visually appealing and engaging environment
  • Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures
  • Develop and execute strategies to increase sales, control expenses, and achieve financial targets
  • Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines
  • Provide leadership support to ensure that all team members understand and adhere to the organization's service standards
REQUIRED QUALIFICATIONS:
  • 2-4 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail
  • Basic understanding of POS, payroll, metric performance reports, HR systems and Microsoft Outlook
BEHAVIORAL TRAITS FOR SUCCESS:
  • Motivated to build high performing people and teams
  • Thrives in creating a fun and interactive experience for employees and guests
  • Enjoys meeting and interacting with new people
  • Ability to connect with diverse employees to inspire results
  • Exercises good judgment in ambiguous situations
  • Displays strong initiative and self-direction
  • Unites teams to deliver strong results
  • Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
  • Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
  • Maintains a positive outlook when encountered by challenging circumstances
WORKING ENVIRONMENT:
  • Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
  • Ability to work a typical retail schedule including days, evenings, weekends, and bank holidays
YOUR PERFORMANCE WILL BE MEASURED ON: Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
  • Consistent execution of operational standards
  • Ability to foster team collaboration, communication, and performance
  • Decision-making, judgment, and execution
  • Consistently meet financial objectives
  • Ability to inspire their team to deliver exceptional customer service and uphold operational excellence
  • Ability to address situational, factual, and interpersonal issues
  • Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...