Supermarket & Retail Outlets Manager

PositionRetail Revenue Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Retail Revenue Manager, where you\'ll make a real impact on delivering outstanding service and creating a memorable shopping experience across our retail outlets.

As the Retail Revenue Manager, you\'ll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You\'ll inspire your team to hit their goals and keep up high standards by showing them how it\'s done! You\'ll be hands‐on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You\'ll be the driving force behind exceptional guest experiences across our supermarket, gift shops, and vending outlets, continuously improving how we interact and solving any issues that pop up. Plus, you\'ll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

Lead, motivate, and support the team to deliver excellent service and achieve targets.

Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.

Ensure all operations comply with health and safety regulations, company policies, and standards.

Quickly resolve any operational issues that arise, ensuring smooth day‐to‐day running.

Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

Proven experience in roles such as Supermarket Manager, Store Manager or a similar management role within the retail or hospitality industry.

Strong leadership and communication skills.

Ability to work in a fast‐paced environment while maintaining attention to detail.

Exceptional customer service and problem‐solving abilities.

Knowledge of health and safety regulations.

Strong organisational and multitasking skills.

Experience in budgeting and financial management.

Flexibility to work evenings, weekends, and holidays.

What We Offer

An inclusive, supportive work environment.

Comprehensive training and ongoing support.

Career development opportunities, including fully funded qualifications.

Exclusive team perks, including up to 50% off on‐park dining, 20% discounts on Haven Holidays and in‐store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How To ApplyWe\'re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk

#J-18808-Ljbffr

Salary: GBP 36000 - 60000 per year
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...