Team Administrator - Amersham

Job overview

Please note that this is an internal only role and therefore only current employees of Oxford Health are eligible to apply.

Are you enthusiastic, have an eye for detail and a Team player?  If you enjoy working with days that are never the same, and feel this is you, we would like you to join us. 

The role is to join our Administration workforce and will be working across both the Targeted and Mental Health Support Teams in Buckinghamshire CAMHS. The Targeted/MHST team provide timely assessment, psychological intervention and treatment for our Children and young people who require low intensity CBT support. 

We are looking for a confident, competent individual to support both the Targeted and Mental Health Support Teams on a full time basis with various administrative tasks that are essential in keeping the service running smoothly.

It is essential that the administrator becomes knowledgeable in both teams functions and works collaboratively across the two teams. 

Main duties of the job

  • To provide a comprehensive administrative support to the clinical staff and managers within the Department.
  • To be the first point of contact for patients, staff and visitors; to handle enquiries from all efficiently and courteously and with a polite and professional manner.
  • Organise patient appointments, respond to email requests, uploading information to our database system and sending out correspondence.
  • To be responsible for typing and preparing of documents, minutes, reports and other written material in a timely manner.
  • To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trust’s corporate standards and style.
  • To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

 

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. 

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Please refer to the job description and guidance notes attached for further information on this role.

Person specification

Qualifications

Essential criteria

  • High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint

Desirable criteria

  • Recognised secretarial qualification (RSA level 2) or equivalent

Experience

Essential criteria

  • Administration or secretarial experience in an NHS setting
  • Experience of working with confidential documents

Desirable criteria

  • Other admin or secretarial experience

Personal Qualities

Essential criteria

  • Excellent communication and organisational skills
  • Ability to prioritise workload and use own initiative
  • Ability to work effectively in a busy environment

Documents to Download

JD and person spec team admin (PDF, 632.3KB)

Recruiter Contact Details

Name: Joanna Martin

Title: Operational Lead Bucks MHST

Email: joanna.martin@oxfordhealth.nhs.uk

Telephone: 07810469045

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